Amber Fletcher
Wesley Chapel,FL
Summary
Dynamic retail professional with extensive experience, excelling in visual merchandising and team development. Proven track record of enhancing sales through strategic product placement and effective inventory management. Adept at fostering a customer-centric environment while collaborating cross-functionally to achieve operational goals. Strong analytical skills complement a commitment to excellence in service delivery.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Rainbow
Smyrna, TN, USA
05.2024 - Current
- Execute weekly merchandising strategies aligned with corporate visuals and regional trends.
- Lead floor sets, seasonal transitions, and promotional displays to enhance product visibility.
- Track inventory flow and manage shipment processing to ensure in-stock and sell-through goals.
- Conduct interviews, lead team trainings, and manage daily operations including scheduling and supply orders.
- Boosted weekly sales through strategic placement of high-performing products and clearance optimization.
Store Manager
Citi Trends
Muscle Shoals, AL, USA
01.2018 - 10.2023
- Directed all store operations, merchandising efforts, and team development across high-volume location.
- Designed and executed in-store displays based on local customer trends and corporate directives.
- Managed inventory lifecycle, including receiving, visual placement, markdown strategy, and stockroom organization.
- Hired, coached, and mentored staff to ensure consistent delivery of a branded customer experience.
- Increased sales by optimizing floor layouts and improving product adjacencies.
Assistant Manager
Fourteen Foods (Dairy Queen Franchise)
Muscle Shoals, AL, USA
06.2015 - 01.2018
- Oversaw daily restaurant operations including staff supervision and inventory ordering.
- Ensured adherence to food safety and cleanliness standards while maintaining budgetary goals.
- Trained employees on upselling, product knowledge, and customer service delivery.
Education
General Studies - undefined
Northwest-Shoals Community College
Muscle Shoals, AL01.2015
High School Diploma - undefined
Florence High School
Florence, AL01.2009
Skills
- Visual Merchandising & Display Design
- Trend Forecasting & Seasonal Planning
- Product Assortment & Buying Support
- Inventory Management & Stock Flow
- Store Layout & Planogram Execution
- Sales Performance Analysis
- Customer Experience Strategy
- Cross-Functional Team Collaboration
- POS Systems & Microsoft Office Suite
- Budgeting & Loss Prevention
Recognitions And Achievements
- Top Performing Store – 25%+ Sales Increase, Rainbow Apparel, 2025-05-01, Recognized company-wide by Rainbow’s corporate leadership for driving over 25% increase in monthly sales performance.
- Sales Excellence Award, Rainbow Apparel, 2025-04-01, Personally commended by executive leadership for leading store #00569 to achieve one of the highest sales increases for the month.
- Cash Bonus Recognition – Sales Increase Over 5%, Rainbow Apparel, 2024-11-01, Earned performance-based bonus for consistently exceeding monthly sales goals and contributing to company-wide revenue growth.
Timeline
Assistant Store Manager
Rainbow
05.2024 - Current
Store Manager
Citi Trends
01.2018 - 10.2023
Assistant Manager
Fourteen Foods (Dairy Queen Franchise)
06.2015 - 01.2018
General Studies - undefined
Northwest-Shoals Community College
High School Diploma - undefined
Florence High School