Amber Flores
Providence
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
Admissions
Roger Williams Park Zoo
06.2020 - 11.2020
- Helping customers at all time and guiding customers when needed, providing tours and brochures for an easier experience.
- Answering customers questions and/or concerns, leading them to enjoy their visit and coming back for more with more guests.
Customer Service
Tropical Smoothie Cafe
10.2021 - 12.2022
- I am responsible for providing and serving the right meals and drinks to satisfy and have our customers wanting more.
- Successfully handled customer issues or complaints on first contact and improving customers satisfaction when resolved.
Customer Service
Helping Hearts
12.2022 - 02.2023
- I am there to help and support my elderly patient with their daily needs such as meals, rides to appointments, and helping around their home.
- Increased customer loyalty through personalized interactions and building rapport with my clients.
Customer Service
Flash Car Wash
02.2023 - 06.2023
- Help sell new customers memberships to make their car wash experience much more easier and enjoyable.
- Described product and service details to customers to provide information on benefits and advantages.
Customer Service
West Bay Cleaning Services
03.2023 - 07.2024
- I am responsible for maintaining a clean work or living situations in Life Span group homes for adults and children, office buildings, private homes and more.
- Provided company information and policies to customers upon inquiry and answered questions when needed.
Medical Device Operator
Morgan Advanced Materials
07.2024 - Current
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
Education
High School Diploma -
Paul Cuffee Upper School
Providence, RI06.2021
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Troubleshooting
- Customer Service
- Multitasking
Timeline
Medical Device Operator
Morgan Advanced Materials
07.2024 - Current
Customer Service
West Bay Cleaning Services
03.2023 - 07.2024
Customer Service
Flash Car Wash
02.2023 - 06.2023
Customer Service
Helping Hearts
12.2022 - 02.2023
Customer Service
Tropical Smoothie Cafe
10.2021 - 12.2022
Admissions
Roger Williams Park Zoo
06.2020 - 11.2020
High School Diploma -
Paul Cuffee Upper School
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