Amber Forrest
Greensboro,NC
Summary
-Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with a background in building customer relationships.
-Hardworking Receiver with talent for efficiently and accurately accomplishing wide range of tasks, including moving merchandise, tagging product and securing displays. Positive and upbeat team player ready to apply the skills!
Overview
4
4
years of professional experience
1
1
Certification
Work History
FAST Merchandiser
Tractor Supply Company
08.2023 - Current
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Supported loss prevention initiatives by maintaining awareness of potential security risks and alerting management when needed.
- Established positive rapport with customers, fostering loyalty and repeat business through attentive service and knowledgeable product recommendations.
Team Member
Tractor Supply Company
02.2023 - 08.2023
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Receiver
Tractor Supply Company
03.2022 - 02.2023
- Increased efficiency in the receiving process by implementing new inventory management systems.
- Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
- Improved communication with suppliers, resulting in better coordination of incoming shipments.
- Maintained a clean and organized receiving area, enhancing workflow and productivity.
- Ensured timely processing of incoming shipments to minimize stock shortages and improve customer satisfaction.
- Trained new employees on receiving procedures, improving overall team performance.
- Assisted in resolving discrepancies between purchase orders and delivered goods promptly, minimizing negative impacts on business operations.
- Placed, tagged and secured merchandise in diverse designated areas.
Forklift Operator
Chewy Warehouse
05.2021 - 03.2022
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Adhered strictly to OSHA regulations for safe forklift operation, minimizing the risk of accidents and promoting a secure work environment.
Cashier
All Pets Considered
03.2020 - 05.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Education
Bachelor of Music Education - Music Education
University of North Carolina At Greensboro
Greensboro, NCSkills
- Stock Replenishment
- Customer Relationship Management (CRM)
- Pricing and Signage Updates
- Active Listener
- Store Maintenance
- Friendly and Outgoing
- Reliable and Punctual
- Adaptability
- Time Management
- Relationship Building
- Attention to Detail
Accomplishments
- Led merchandising and inventory management 4 retail stores
- Under my receiving professionalism, my store came out with a POSITIVE .32% from inventory. The previous years was a NEGATIVE 1.26%
- Earned The Country Mile over 20 times
- Promoted to FAST after only 6 months for exceptional performance as a TM
- Supervised team of 6-10 staff members
- Trained and mentored 3 employees
Certification
- Certified Forklift Operator, Tractor Supply Co. - March 2022
- Propane Training - March 2022
- Certified Forklift Operator, Chewy - August 2021
Hobbies
I am an equestrian of 14 years who now competes in Eventing. Eventing is a horseback riding discipline that encompasses three different events that both horse and rider will compete in: dressage, cross country, and showjumping. Each event showcases a different quality about the horse and rider competing; dressage exhibits training and control, cross country exhibits endurance and bravery, and show jumping exhibits speed and finesse.
Timeline
FAST Merchandiser
Tractor Supply Company
08.2023 - Current
Team Member
Tractor Supply Company
02.2023 - 08.2023
Receiver
Tractor Supply Company
03.2022 - 02.2023
Forklift Operator
Chewy Warehouse
05.2021 - 03.2022
Cashier
All Pets Considered
03.2020 - 05.2021
Bachelor of Music Education - Music Education
University of North Carolina At Greensboro