Amber Franz
Portland,OR
Summary
Reliable and upbeat [Employee] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
23
23
years of professional experience
Work History
Cashier/ Sales Associate
K-Mart
01.2005
- Train New Personnel, Answer Phones, Customer Service, Operate Cash Register, Stock Shelves
Quality Control Supervisor
Townsend Farms
01.2004
- Supervise 40 person staff, New Hire Training, Answered Multiple Line Phone System, Assist Customers With Sales, Accounts Receivable, Customer Records, Operate Cash Register
Cashier/ Retail Specialist
Target Retail Store
08.2014 - Current
- Assist Customers, Customer Service Calls, Operate Cash Register, Maintain Relationships with Repeat Customers, Leader In Credit Card Application Up Selling
Teller
Wells Fargo Center
Portland, Oregon
05.2022 - 06.2023
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Counted cash drawers and made bank deposits.
- Promoted bank's products and services by consistently cross-selling to customers.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
Receptionist, Technician and Optician
National Vision
12.2019 - 05.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Cashier/Retail Specialist
Ross Dress For Less
01.2014 - 02.2015
- Organize Displays, Inventory, Restock Racks/ Shelves, Perform Exchanges And Refunds, Assist Customers, Answer Multi Line Phones, Operate Cash Register
Child Care Provider / Self Employed
01.2008 - 01.2014
- Oversee Children and Operations, Records management, Strategic and Organizational Planning
Landscaper
AF Landscaping
01.2005 - 01.2008
- Maintain client relationships, Scheduling Appointments
Customer Service
Express Personnel Services
01.2003 - 01.2004
- Answered Multiple Line Phone System, Bookkeeping Assistant, Train New Personnel, Customer Records, Dispute Resolutions
Associate Manager
Crescent Jewelers
01.2001 - 01.2003
- Answered Phones, Sales, Arrange Displays, Operate Cash Register, Train New Personnel, Bookkeeping Assistant, Customer Records
Education
Working toward a 2 year Associate Degree in Dental Hygiene -
Lane Community Collage
General Education Diploma -
Portland Community College
Skills
- Organized
- Personable
- Efficient
- Systematic
- Creative
- Problem Solver
- Display Building
- Operations Support
- Loyalty Programs
- Rewards Programs
- Retail Budgeting
- Gift Wrapping
- Retail Store Traffic
- Consultative Sales Approach
- Item Scanning
- Cash Counting
- Operational Efficiency
- Beauty Product Demonstration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Teller
Wells Fargo Center
05.2022 - 06.2023
Receptionist, Technician and Optician
National Vision
12.2019 - 05.2022
Cashier/ Retail Specialist
Target Retail Store
08.2014 - Current
Cashier/Retail Specialist
Ross Dress For Less
01.2014 - 02.2015
Child Care Provider / Self Employed
01.2008 - 01.2014
Cashier/ Sales Associate
K-Mart
01.2005
Landscaper
AF Landscaping
01.2005 - 01.2008
Quality Control Supervisor
Townsend Farms
01.2004
Customer Service
Express Personnel Services
01.2003 - 01.2004
Associate Manager
Crescent Jewelers
01.2001 - 01.2003
Working toward a 2 year Associate Degree in Dental Hygiene -
Lane Community Collage
General Education Diploma -
Portland Community College