Amber Frederick
Franklin,USA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hygiene Assistant
Coweta Dentistry Associates-Newnan, GA
Newnan, GA
03.2023 - 01.2024
- provide complete assistance to the Hygienist, helping the Hygienist maintain schedule of patients
- Assist Hygienist and Doctors with procedures and charting as necessary
- Take dental x-rays
- Review Hygienists schedule and help maintain patient flow throughout the day
- Review patient chart prior to Hygienist’s arrival and anticipate the hygienist’s needs for each patient
- Set-up and prepare dental equipment and instrumentation in accordance with established regulations and guidelines
- Monitor hygiene schedules and help to fill cancellations internally and through recall
- Perform efficient and accurate procedures to help maintain Hygienist’s schedule and patient flow
- Provide excellent customer service to help ensure a smooth and comfortable visit for the patient
- Take down and clean patient room after treatment
- Adhere to confidentiality, state, federal, and HIPPA laws and guidelines with regards to patient’s records
- Follow OSHA and company safety policies and procedures
- Ensure treatment areas are fully stocked
- Other duties may be assigned
- Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
- The requirements listed below are representative of the knowledge, skill, and/or ability required
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Operations Team Member
Tractor Supply Company
Carrollton, Ga
02.2023 - 09.2023
- Transported inventory to designated shelves.
- Provided prompt assistance to resolve customer queries efficiently.
- Organized and sanitized merchandise displays for streamlined access.
- Provided support to overburdened staff as required.
Animal control director
Heard county Animal control-Franklin, GA
Franklin, GA
03.2020 - 01.2023
- Evaluates and reports on the holistic organizational goals, statistics, mission, and efficiency; ensures that policies, local ordinances, applicable rules and regulations, training standards, and other accountability processes meet or exceed requirement
- Responds to all operational and legal information requests, including statistics, open records, sponsorship, individual animal descriptors, drug logs, euthanasia logs, and management subpoenas; communicates with clients by email, telephone, and in writing
- Manages staff inside the shelter and in the field; ensures HR standards, county policy, shelter service standards, and department standard operating procedures are met or exceeded; creates, revises, and enforces policy manual; holds staff meetings or individual counseling sessions on changing policies, evaluations, and infractions
- Handles all public relations programs and elevated customer service matters; updates Web sites, conducts education program and tours, responds to media requests, submits press releases, and handles aggravated cases
- Maintains budget and fiscal integrity; ensures that physical assets are maintained current and in stock; drafts purchase orders, supervises payroll and daily tender, balances and drafts annual budget, and reviews performance measures
- Manages field services, comprehensive shelter database, aggravated investigations, and court dockets; tracks individual employee accountability; ensures that proper protocols are followed during the complaint taking, mitigation, dispatch, investigation, and response to each call
Renewal sales
American Home Shield-LaGrange, GA
LaGrange, GA
06.2019 - 10.2019
- Call out to Home owners to much sure they are aware it’s time to renew there policy’s and get the sale if I can
Customer Service Representative
American Home Shield-LaGrange, GA
LaGrange, GA
04.2019 - 10.2019
- I work as a customer service representative in a inbound call center providing customer with any and all options to resolve any problems they may have
Cashier/Customer Service
JCPenney-Newnan, GA
Newnan, GA
09.2018 - 04.2019
- I am to provide excellent customer service; while maintaining an accurate register
- I am also excepted to be a team player so I am to be ready to help where ever I am needed
Daycare Teacher
Gengerbread House Daycare-Newnan, GA
Newnan, GA
11.2017 - 11.2018
- I was responsible for feeding, changing, and caring for six infant at one time
- I was also responsible for maintaining a good relationship with their parents
Sandwich Artist/Cashier
Subway-Franklin, GA
Franklin, GA
04.2017 - 09.2017
- Prepares food neatly, accurately and in a timely manner
- Demonstrates a complete understanding of menu items and explains it to guests accurately
- Exhibits a cheerful and helpful manner when dealing with guests
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shift
- Cleans as directed
- Greets guests and prepares their orders, uses Point of Sale system/cash register to record their order, collects payment from guests and makes change
- Understands and adheres to all quality standards, formulas and procedures
- Accounts for cash flow and inventory during the shift
- Understands and adheres to proper food handling, safety and sanitization standards while preparing food, serving food and clean up
- Maintains professional appearance and grooming standards as outlined in the Operations Manual
- Performs light paperwork duties as assigned
- Completes online coursework on the University of Subway as directed
- Complete all other assigned duties or tasks
Sandwich Artist/Cashier
Subway-Bowdon, GA
Bowdon, GA
12.2015 - 09.2017
- Prepares food neatly, accurately and in a timely manner
- Demonstrates a complete understanding of menu items and explains it to guests accurately
- Exhibits a cheerful and helpful manner when dealing with guests
- Checks products in sandwich unit area and restocks items to ensure a sufficient supply throughout the shif
- Cleans as directed
- Greets guests and prepares their orders, uses Point of Sale system/cash register to record their order, collects payment from guests and makes change
- Understands and adheres to all quality standards, formulas and procedures
- Accounts for cash flow and inventory during the shift
- Understands and adheres to proper food handling, safety and sanitization standards while preparing food, serving food and clean up
- Maintains professional appearance and grooming standards as outlined in the Operations Manual
- Performs light paperwork duties as assigned
- Completes online coursework on the University of Subway as directed
- Complete all other assigned duties or tasks
Dietary Aide
PruittHealth Franklin-Franklin, GA
Franklin, GA
03.2013 - 09.2016
- Responsibilities include helping prepare the food for the residents and assist any residents that need help eating their meals
- The dietary aide works along with the dietary manager to prepare meals
- She also assists in clean up, kitchen maintenance and setting up and taking down the dining areas
- Other job duties include delivering food to residents' rooms, preparing and serving snacks and taking inventory of food and kitchen supplies
- Dietary aides must learn the protocols and procedures for their facilities, as well as the rules and regulations for the states where they work
Education
High school or equivalent - undefined
Skills
- Dietary aid (1 year)
- Customer Service (4 years)
- Cleaning
- Organizational Skills
- Time management
- Animal Care
- MS Office
- Receptionist
- Filing
- Excel
- Data Entry
- Training
- Cash Handling
- Retail sales
- Sales
- Medical Imaging
- Office Administration
- Financial Report Writing
- CPR certified
- Certified for dental X-rays
Certification
CPR Certification
Timeline
Hygiene Assistant
Coweta Dentistry Associates-Newnan, GA
03.2023 - 01.2024
Operations Team Member
Tractor Supply Company
02.2023 - 09.2023
Animal control director
Heard county Animal control-Franklin, GA
03.2020 - 01.2023
Renewal sales
American Home Shield-LaGrange, GA
06.2019 - 10.2019
Customer Service Representative
American Home Shield-LaGrange, GA
04.2019 - 10.2019
Cashier/Customer Service
JCPenney-Newnan, GA
09.2018 - 04.2019
Daycare Teacher
Gengerbread House Daycare-Newnan, GA
11.2017 - 11.2018
Sandwich Artist/Cashier
Subway-Franklin, GA
04.2017 - 09.2017
Sandwich Artist/Cashier
Subway-Bowdon, GA
12.2015 - 09.2017
Dietary Aide
PruittHealth Franklin-Franklin, GA
03.2013 - 09.2016