Amber Gee
Summary
High-performing Administrative Assistant with extensive experience working with a diverse client base and delivering results. Two years of experience in primary care at Internal medicine. Maintain strong reputation for achieving high levels of patient satisfaction. Seeking leadership role in internal medicine.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Medical Assitant
Barlbir Chauhan
Joppa, Md
08.2015 - Current
• Interviewed patients to obtain medical information, weight and height measurements and vital signs• Evaluated patient care needs, prioritized treatment, and maintained patient flow• Verification on accepted insurance• Billing and Diagnosis Coding for procedures• Accurately documented all treatments, medications, discharge instructions, and follow-up care• Accurately billing and collecting insurance claims• Administrative working including but not limited to filling, copying and scanning• Account Receivable/ Payable• Preformed general office duties including answering phones, completing insurance forms, and mailing monthly invoice statements to patients
Medical Assitant
Joseph Angelo
Bel air, Md
01.2015 - 07.2015
Interviewed patients to obtain medical information, weight and height measurements and vital signs• Evaluated patient care needs, prioritized treatment, and maintained patient flow• Verification on accepted insurance• Billing and Diagnosis Coding for procedures• Accurately documented all treatments, medications, discharge instructions, and follow-up care• Accurately billing and collecting insurance claims• Administrative working including but not limited to filling, copying and scanning• Account Receivable/ Payable
CLSA
Richcroft Inc
Hunt Valley, Md
07.2013 - 01.2015
• Provides assistance with everyday activities ranging from bathing and hygiene to eating and taking medicine• Maintains a clean, healthy and orderly environment• Helps clients improve their quality of life by helping them reach goals and increasing their ind
Housekeeper/Laundry Attendant
SLEEP INN
Edgewood, MD
05.2013 - 11.2013
Greeted and registered guests and issued room keys. • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.• Washed, cleaned and disinfected water coolers.• Cleaned and buffed tile floors using industrial cleaning equipment.• Dusted picture frames and wall hangings with a cloth.• Removed waste paper and other trash from the premises to designated area.• Changed bed linens and collected soiled linens for cleaning.• Disinfected and mopped bathrooms to keep them sanitary and clean.• Collected trash and moved garbage cans from kitchen areas to pick-up stations.• Returned emptied garbage receptacles to their proper locations.• Cleaned walls, windows, shades and curtains.• Used chemicals and other cleaning equipment in a proper, safe and responsible manner.• Cleaned and changed bedspreads, blankets and mattresses.• Verified that all storage areas and carts were clean and organized.• Swept and washed all hard surface floors.• Moved chairs, desks and beds around rooms to clean behind and underneath them.• Rotated linens in storerooms and replenished supplies when they were low.• Cleaned elevators, glass and planters in public areas such as the lobby, pool and public restrooms.• Transported cleaning products and equipment to and from the utility rooms.
Home Health Care
COMAR/Health Department
Aberdeen, Md
10.2012 - 03.2016
• Assisted patients with bathing, dressing, hygiene and grooming• Evaluated patient care needs and prioritized treatment• Completed all daily living tasks to enhance the quality of life of elderly patients• Ensured safety and well-being of patients
Cashier, Sales Associate
Target
Abingdon, MD
07.2012 - 07.2013
• Greeted customers in a timely fashion while quickly determining their needs.• Recommended merchandise to customers based on their needs and preferences.• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.• Responded to customer questions and requests in a prompt and efficient manner.• Contacted other store locations to determine merchandise availability.• Engaged with customers in a sincere and friendly manner.• Completed all cleaning, stocking and organizing tasks in assigned sales area.• Prioritized helping customers over completing other routine tasks in the store.• Built relationships with customers to increase likelihood of repeat business.
Cashier, Sales Associate
Ufood
Aberdeen Proving Ground, Md
02.2012 - 11.2012
Maintained high standards of customer service during high-volume, fast-paced operations• Demonstrated integrity and honesty while interacting with guests, team members and managers• Provided assistance to all customers with a friendly and hospitable attitude• Assisted manager and senior staff through administrative work
Medical Assitant
Aberdeen Family Practice
Aberdeen , Md
09.2011 - 03.2012
Interviewed patients to obtain medical information, weight and height measurements and vital signs• Evaluated patient care needs, prioritized treatment, and maintained patient flow• Verification on accepted insurance• Billing and Diagnosis Coding for procedures• Accurately documented all treatments, medications, discharge instructions, and follow-up care• Accurately billing and collecting insurance claims• Administrative working including but not limited to filling, copying and scanning• Account Receivable/ Payable
Toddler Teacher
Trinise Jones Day Camp
Aberdeen , Md
06.2011 - 08.2012
Provided a safe place for children to learn and grow during the summer• Developed relationships among students through field-trip, retreats and community service projects• Assisted in developing student-led after-school tutoring program to teach under-privileged students• Developed program to work with students and increase interest in higher learning
Medical Assistant
Maryland Children Health Center
Bowie, MD
01.2011 - 05.2011
Gathered patients medical information including weight, height, and vital signs• Provided education to patients on new medicines or with new illnesses• Authorized drug refills and provided detailed prescription information to pharmacies• Preformed general office duties including answering phones, completing insurance forms, and mailing monthly invoice statements to patients
Cashier, Sales Associate
McDonald’s
Aberdeen, Md
10.2005 - 02.2007
• Handling money, cleaning lot and restaurant.• Consistently provided friendly guest service and heartfelt hospitality.• Promptly and empathetically handled guest concerns and complaints.• Demonstrated integrity and honesty while interacting with guests, team members and managers.• Operated the drive-through window and sales register quickly and efficiently.• Greeted customers and provided excellent customer service.• Pleasantly and courteously interacted with customers.• Maintained high standards of customer service during high-volume, fast-paced operations.• Built loyal clientele through friendly interactions and consistent appreciation.• Prepared fountain drinks and ice cream items.• Prepared all food orders within a 2-3 minute time frame.• Assembled food orders while maintaining appropriate portion control.• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.• Placed food trays over food warmers for immediate service or stored them in refrigerated storage cabinets.• Handled currency and credit transactions quickly and accurately.• Followed food safety procedures according to company policies and health and sanitation regulations.• Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.• Strictly followed all cash, security, inventory and labor policies and procedures.• Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.• Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.• Reported to all shifts wearing a neat, clean and unwrinkled uniform.• Reported to each shift on time and ready to work.• Performed all position responsibilities accurately and in a timely manner.• Communicated openly and honestly with the management team during each shift to ensure it ran smoothly.• Routinely moved and stocked food products weighing up to [ 50 ] pounds.• Diligently restocked work stations and display cases.• Immediately informed supervisors when supplies were low or if equipment was not functioning properly.
Education
Associate of Science - Medical Assistant
Keiser University
2011
Bachelor of Science - Information Systems Management
Keiser University
2018
Skills
- Continuity of care record
- Family medicine
- Pediatrics
- Infectious diseases
- eClinicalWorks
- Managing charts
- Practice Partner Medical Billing
- Microsoft Office proficiency
- Excel spreadsheets
- Self-directed
- Results-oriented
- Business writing
- Advanced MS Office Suite knowledge
- Time management
- Human Resources Management (HRM)
- QuickBooks expert
- Medical terminology
- Sample checking
- Test results interpretation
- Administrative support
- Multi-tasking
- Customer service mindset
- Collaborative team player
- Deadline-oriented
- Health insurance processing
- NexGen medical billing
- Maintains strict confidentiality
- Knowledge of HMOs, Medicare and Medi-Cal
- Medical Manager Software
- Managed care contract knowledge
- Internal medicine billing
- Microsoft Office Suite expert
- Mail management
- Report writing
- Schedule management
- Patient charting
- Insurance eligibility verifications
- Spreadsheet management
- Order processing
- Microsoft Office proficiency
- Excellent communication skills
- Computer-savvy
- Customer service-oriented
- Strong interpersonal skills
- Advanced clerical knowledge
- Multi-line phone proficiency
- Filing and data archiving
- HIPAA compliance
- Complex problem solving
Certification
Healthcare Provider CPR Certification
Medical Office Admin Certificate
CPR Certification
Graduate in Clinical Pathology
Certified Home Health AideCertified HIPPA Certified OSHACertified HIV and AIDS Infection Infection Prevention Professional Adult/Child/Infant CPR
Medical Office Admin Certificate
CPR Certification
Graduate in Clinical Pathology
Certified Home Health AideCertified HIPPA Certified OSHACertified HIV and AIDS Infection Infection Prevention Professional Adult/Child/Infant CPR
Timeline
Medical Assitant
Barlbir Chauhan
08.2015 - Current
Medical Assitant
Joseph Angelo
01.2015 - 07.2015
CLSA
Richcroft Inc
07.2013 - 01.2015
Housekeeper/Laundry Attendant
SLEEP INN
05.2013 - 11.2013
Home Health Care
COMAR/Health Department
10.2012 - 03.2016
Cashier, Sales Associate
Target
07.2012 - 07.2013
Cashier, Sales Associate
Ufood
02.2012 - 11.2012
Medical Assitant
Aberdeen Family Practice
09.2011 - 03.2012
Toddler Teacher
Trinise Jones Day Camp
06.2011 - 08.2012
Medical Assistant
Maryland Children Health Center
01.2011 - 05.2011
Cashier, Sales Associate
McDonald’s
10.2005 - 02.2007
Associate of Science - Medical Assistant
Keiser University
Bachelor of Science - Information Systems Management
Keiser University