Amber Gilles
Houston,TX
Summary
Dynamic bartender skilled in cocktail mixing and customer engagement. Committed to creating a welcoming atmosphere and ensuring exceptional service. Dedicated bartender with expertise in beverage preparation and inventory management. Known for effective communication and time management skills, contributing to a memorable customer experience and smooth bar operations. Versatile bartender with strong skills in beverage preparation and effective communication. Known for delivering exceptional customer service and maintaining inventory accuracy, aiming to elevate the overall guest experience in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bartender
Desi Lounge
Houston, Texas
01.2026 - 02.2026
- Prepared and served a variety of cocktails and beverages to customers.
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
- Assisted in inventory management by tracking drink supplies and restocking as needed.
Customer Service Representative \ Bartender
The Holiday Inn
Webster, Texas
09.2019 - 04.2021
- Facilitated guest reservations and inquiries to create a welcoming atmosphere.
- Provided comprehensive information on hotel amenities, services, and local attractions.
- Processed payments while maintaining accurate transaction records for accountability.
- Maintained professionalism under pressure, effectively diffusing tense situations.
- Prepared and served a variety of cocktails and beverages to customers.
- Assisted in inventory management by tracking drink supplies and restocking as needed.
- Engaged with customers to create a welcoming atmosphere and enhance their experience.
- Developed knowledge of drink recipes to provide recommendations to patrons.
- Performed opening and closing duties including restocking supplies.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
GED -
Milby H.S.
Houston, TX03-2003
Skills
- Beverage preparation
- Inventory management
- Customer engagement
- Cocktail mixing
- Bar sanitation
- Customer service
- Time management
- Effective communication
- Drink preparation techniques
- Creative mixology
- Cocktail preparation
- Event coordination
- Highly reliable
- Wine and liquor expertise
- Extensive wine portfolio
- Classic cocktails
Timeline
Bartender
Desi Lounge
01.2026 - 02.2026
Customer Service Representative \ Bartender
The Holiday Inn
09.2019 - 04.2021
GED -
Milby H.S.