Amber Glaeser
Willoughby Hills,Ohio
Summary
I am a good listener and quick learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives. I always seek to achieve a high standard in whatever work I undertake. I am well organized with a clear and positive approach to problem solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manufacturing Associate
Rockwell Automation
10.2017 - 05.2024
- Build, test and pack communication and analog units used for various tasks
- Check parts, assemble modules, run tests, pack units, and ensure quality and certifications.
- Machine operation
- Made sure that products were produced on time and are of good quality.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Organized work to meet demanding production goals.
- Operated various types of machinery efficiently while adhering to all safety protocols at all times during shifts worked alongside other employees working together towards shared objectives.
- Utilized hand tools and machinery to safely complete assembly processes.
- Assembled products to meet production requirements and daily established quotas.
Phlebotomist
Octapharma Plasma Center
03.2021 - 02.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
Security Forces
United States Air Force
Youngstown, OH
10.2016 - 04.2017
- Check ID cards, patrol base perimeters, ensure laws and rules on and off base were being followed and the safety of those residing/visiting was secure.
- Conducted security checks on vehicles entering the premises, mitigating risks associated with unauthorized access or contraband materials.
- Completed rigorous training programs in defensive tactics, firearms proficiency, and first aid to enhance skill set and job performance.
- Aided in the training of new Security Forces Patrolmen by sharing knowledge and best practices gained from years of experience on the job.
Sales Associate Manager
Journeys Shoes
Cleveland, OH
01.2013 - 11.2016
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Exceeded quarterly sales targets by consistently delivering exceptional customer service.
Floor Personnel
Aldi
05.2015 - 10.2016
- Collaborated with team members to complete daily store operations efficiently and effectively.
- Developed strong relationships with repeat customers, fostering brand loyalty and encouraging long-term patronage.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Maintained a high level of product knowledge, staying informed on new items or changes within the store assortment to better assist customers in their purchasing decisions.
Education
Associates of Arts -
Cuyahoga Community College
03.2016
Associates in Criminology/ Psychology -
Cleveland State University
05.2015
General Education -
Charles F Brush High School
Lyndhurst, OH05.2014
Skills
- Detail Oriented
- Oral Communication
- Problem Solving
- Time Management
- Customer Needs Recognition
- Troubleshooting
- Patience
- Assembly line experience
- Adaptable learner
- Machine Operation
- Stress Tolerance
- Mechanical Aptitude
- Production Scheduling
- Electrical knowledge
- Attention to Detail
- Teamwork and Communication
- Positive Attitude
- Worksite safety
- Heavy Lifting
- Visual Inspection
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Strong Communication Skills
- Numeric Data Entry
- Document Scanning
- Accuracy and Attention to Detail
- Confidentiality and Security
- File Management
- Office Administration
- Spreadsheet Management
- Independent worker
- Document Preparation
- Document processing
Certification
Phlebotomy Technician
Volunteer Experience
Greater Cleveland Food Bank
Timeline
Phlebotomist
Octapharma Plasma Center
03.2021 - 02.2022
Manufacturing Associate
Rockwell Automation
10.2017 - 05.2024
Security Forces
United States Air Force
10.2016 - 04.2017
Floor Personnel
Aldi
05.2015 - 10.2016
Sales Associate Manager
Journeys Shoes
01.2013 - 11.2016
Associates of Arts -
Cuyahoga Community College
Associates in Criminology/ Psychology -
Cleveland State University
General Education -
Charles F Brush High School