Amber Glaeser
Willoughby Hills,Ohio
Summary
I am a good listener and quick learner, able to communicate well with a group and on an individual level. I am able to motivate and direct my talents and skills to meet objectives. I always seek to achieve a high standard in whatever work I undertake. I am well organized with a clear and positive approach to problem solving.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Manufacturing Associate
Rockwell Automation
10.2017 - 05.2024
- Build, test and pack communication and analog units used for various tasks
- Check parts, assemble modules, run tests, pack units, and ensure quality and certifications.
- Machine operation
- Made sure that products were produced on time and are of good quality.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Organized work to meet demanding production goals.
- Operated various types of machinery efficiently while adhering to all safety protocols at all times during shifts worked alongside other employees working together towards shared objectives.
- Utilized hand tools and machinery to safely complete assembly processes.
- Assembled products to meet production requirements and daily established quotas.
Phlebotomist
Octapharma Plasma Center
03.2021 - 02.2022
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Used personal protective equipment correctly to protect coworkers and patients.
- Organized daily work based on collection priority.
Security Forces
United States Air Force
10.2016 - 04.2017
- Check ID cards, patrol base perimeters, ensure laws and rules on and off base were being followed and the safety of those residing/visiting was secure.
- Conducted security checks on vehicles entering the premises, mitigating risks associated with unauthorized access or contraband materials.
- Completed rigorous training programs in defensive tactics, firearms proficiency, and first aid to enhance skill set and job performance.
- Aided in the training of new Security Forces Patrolmen by sharing knowledge and best practices gained from years of experience on the job.
Sales Associate Manager
Journeys Shoes
01.2013 - 11.2016
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized product displays to attract potential buyers and increase sales conversions.
- Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
- Exceeded quarterly sales targets by consistently delivering exceptional customer service.
Floor Personnel
Aldi
05.2015 - 10.2016
- Collaborated with team members to complete daily store operations efficiently and effectively.
- Developed strong relationships with repeat customers, fostering brand loyalty and encouraging long-term patronage.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Maintained a high level of product knowledge, staying informed on new items or changes within the store assortment to better assist customers in their purchasing decisions.
Education
Associates of Arts -
Cuyahoga Community College
03.2016
Associates in Criminology/ Psychology -
Cleveland State University
05.2015
General Education -
Charles F Brush High School
Lyndhurst, OH05.2014
Skills
- Detail Oriented
- Oral Communication
- Problem Solving
- Time Management
- Customer Needs Recognition
- Troubleshooting
- Patience
- Assembly line experience
- Adaptable learner
- Machine Operation
- Stress Tolerance
- Mechanical Aptitude
- Production Scheduling
- Electrical knowledge
- Attention to Detail
- Teamwork and Communication
- Positive Attitude
- Worksite safety
- Heavy Lifting
- Visual Inspection
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Strong Communication Skills
- Numeric Data Entry
- Document Scanning
- Accuracy and Attention to Detail
- Confidentiality and Security
- File Management
- Office Administration
- Spreadsheet Management
- Independent worker
- Document Preparation
- Document processing
Certification
Phlebotomy Technician
Volunteer Experience
Greater Cleveland Food Bank
Timeline
Phlebotomist
Octapharma Plasma Center
03.2021 - 02.2022
Manufacturing Associate
Rockwell Automation
10.2017 - 05.2024
Security Forces
United States Air Force
10.2016 - 04.2017
Floor Personnel
Aldi
05.2015 - 10.2016
Sales Associate Manager
Journeys Shoes
01.2013 - 11.2016
Associates of Arts -
Cuyahoga Community College
Associates in Criminology/ Psychology -
Cleveland State University
General Education -
Charles F Brush High School