Amber Glenn
Memphis,TN
Summary
Proven leader with 18+ years of experience in executing and overseeing projects addressing financial, operational, IT, and third-party risks, including over 7 years of FedEx management experience. Responsible for managing a diverse, geographically dispersed team in completing assurance and advisory reviews covering complex, high-risk areas which span across the enterprise. Passionate about staff development and excels in building and coaching high performing teams. Successful in cultivating strong working relationships with business partners at every level of management. Results-driven individual motivated by being a catalyst for positive change within the company. Expertise in aligning efforts and resources with overall strategic goals and objectives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Audit Manager
FedEx
Memphis, TN
08.2010 - Current
- Successfully led an enterprise-wide DRIVE transformation initiative focused on improving governance and spend controls; the new process was launched globally and yielded enhanced oversight to better ensure spending decisions align with operational and financial goals of the company
- Awarded a FedEx Five Star for leadership on this effort
- Proactively balances scheduling and allocation of staffing resources (13 total team members, 6 direct reports) to facilitate successful completion of the annual audit plan
- Effectively led the team in the transition to Agile auditing, resulting in process efficiencies and a reduction in audit life cycle days
- Championed the move towards a data-driven audit approach, which resulted in more targeted audit scoping
- Skilled at business plan development; directly responsible for conducting risk assessment activities as well leveraging strong business acumen to identify high-risk areas requiring audit coverage
- Spearheaded multiple continuous improvement initiatives for the department which led to enhancements in the audit process
- Directs audit investigations on behalf of the Legal department ensuring the appropriate discretion is exercised
- Serves as a trusted to advisor to business partners; frequently sought out by audit clients for guidance on new processes and implementing adequate controls
- Actively involved in maintaining the talent pipeline; coordinates with local universities in promoting the Internal Audit internship program which has yielded several successful full-time hires
- Awarded a FedEx 5 Star (most prestigious company award) for an audit resulting in significant operational changes that improved the overall customer experience.
Senior Internal Auditor
Pinnacle Airlines Corp
Memphis, TN
08.2006 - 08.2010
- Conducted Sarbanes-Oxley (SOX) scoping, planning, testing, and documentation for the organization
- Collaborated with key stakeholders to improve the processes and controls of an acquisition to comply with SOX requirements
- Supported the organization’s external auditors by performing direct assist testing procedures.
Assurance Intern
BDO Seidman, LLP
Memphis, TN
01.2006 - 03.2006
- Assisted in performing financial statement audits and assurance engagements for clients in various industries including health care and retail
- Conducted interviews with key client personnel to gain an understanding of business operations, processes, and functions.
Education
Bachelor of Accountancy -
University of Mississippi
Oxford, MS01.2006
Skills
- Leading high-performing teams
- Risk assessment and mitigation
- Project management
- Business plan development
- Recruiting, hiring, and developing talent
- Executive-level communications
- Resource planning/allocation
- Process management consultation
Certification
- Certified Information Systems Auditor, ISACA (2009)
- Certified Internal Auditor, IIA (2010)
- Certified Fraud Examiner, ACFE (2016)
- Quality Driven Management Expert, ASQ (2023)
Awards
FedEx Five Star (2024 and 2013)
Timeline
Audit Manager
FedEx
08.2010 - Current
Senior Internal Auditor
Pinnacle Airlines Corp
08.2006 - 08.2010
Assurance Intern
BDO Seidman, LLP
01.2006 - 03.2006
Bachelor of Accountancy -
University of Mississippi