Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Technicalacumen
Financialimpact
Boy Scouts of America
Timeline
BusinessDevelopmentManager
William Evangelista

William Evangelista

DFW,TN

Summary

Results-driven project manager with 15+ years of experience in driving innovation, operational excellence, and value growth. Proven track record of leading cross-functional teams to deliver complex projects on time and within budget. Skilled in strategic planning, risk mitigation, and process optimization to maximize efficiency. Adept at fostering strong relationships with stakeholders, clients, and team members for seamless project execution. Committed to delivering exceptional results that exceed expectations and drive organizational success.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Senior Data Network Engineer

AT&T (Metasys)
01.2023 - 01.2024
  • Drove transformational changes, elevating operating efficiency, development excellence, and customer satisfaction
  • Created MOPS integrated with home-grown tools tested by vendors, Tier III, and engineers to reduce downtime and provide training to all levels of the organization
  • Supported the nationwide roll-out of a Fiber network for AT&T, providing second-level troubleshooting for multi-gigabit fiber transport
  • Volunteered for off hours, and diverse locations to cover labor outages to maintain the scheduled deployment of the Multi-Gigabit Fiber network
  • Guided teams installing and maintaining fiber networks, leading war rooms during emergencies, and coordinating purchase orders for essential equipment
  • Created and led bridges to bring multi-functional teams together to reduce Mean Time to Restore (MTTR)
  • Enhanced project workflows and minimized downtime through effective risk assessment and resource planning
  • He compiled metrics via MS Project on tickets for commonality (location, issue, and severity) to proactively address recurring issues.
  • Ensured network security by implementing access controls, intrusion detection systems, and encryption technologies.
  • Optimized traffic flow with efficient routing policies, reducing latency and increasing bandwidth utilization.

Project Manager / Sr. NOC Tech / Switch Technician

T-Mobile Wireless
01.2002 - 01.2022
  • Quadrupled Velocity of Undermanaged Monthly Operations
  • Achieved $300K savings by removing waste and streamlining processes
  • Increase functionality on legacy extending the EOL on RAN controllers adding 5 years to end established OPEX budget
  • 300,00,00 customer footprint increased in underserved communities
  • Spearheaded the rollout, troubleshooting, and alarm cleanup of the LTE L700 network in 6 states
  • Enhancing RAN site performance through strategic NetACT OSS modifications
  • Increased RAN throughput by 230% solution with Ericsson
  • Developed and implemented ULTE transport requirements for emerging technologies, optimizing in-building broadband solutions
  • Established unlicensed RF bandwidth allocation to push user experience to 780 MB
  • Splunk/Microsoft Power BI
  • KPI monitoring and reporting to C-Level executives daily
  • Ensuring network operations on voice and data were processing over 15 million connections per day
  • Inventory total cost reduced by 200k per annum
  • Streamlined inventory structure to remove waste/redundancy
  • Decreased response time to days from months
  • This also reduced the cost of equipment purchases lowering CAPEX, and mean time to repair (MTTR).
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.

Lead Technician Test and Turn-up

MCI WorldCom
01.1998 - 01.2001
  • Lead teams from 5-20 to install Tellabs 5500, 532, and Alcatel 163x as the first connection in New locations
  • Test and Turn-up on Primary Demarc
  • Performed quality testing on Digital Cross Connects (DACCS) in multiple locations (Atlanta, Miami, New York City, Chicago).

Education

Master of Business Administration - Project Management

Ashford University
Clinton, IA
05.2013

Bachelor of Science - Computer Information Systems

Ashford University
Clinton, IA
05.2011

Associate of Arts - Liberal Arts

Middlesex County College
Edison, NJ
05.1993

Skills

  • Project Management
  • Agile Methodologies
  • Lean Principles
  • Stakeholder Coordination
  • Resource Planning
  • Process Improvement
  • Team Leadership
  • Compliance Management
  • Equipment Procurement & Optimization
  • Scheduling & Work Breakdown Structure (WBS) Management
  • Continuous Improvement
  • Kaizen Methodology
  • Planning, executing, and closing complex projects
  • Designing, coordinating, and supporting innovative processes
  • Leading high-performing teams
  • Customer Orientation
  • Progress Analysis & Reporting
  • ITIL Framework Understanding
  • Network Performance Optimization
  • Data Center Networking
  • Network Automation Capabilities
  • Unified Communications Integration
  • Vendor Management Abilities
  • Problem-solving aptitude
  • Network Monitoring and Tracking
  • Technology Upgrades

Certification

  • Professional Scrum Master
  • ITIL V4
  • COBIT-2019 ISACA
  • Lean Six Sigma Green Belt
  • Google Project Management

Affiliations

  • Alpha Sigma Lambda: Top 10%
  • Golden Key International Honor Society: Top 15%
  • Project Management Institute
  • PMI Dallas/Plano
  • Scrum Masters of the Universe

Technicalacumen

  • Office 365
  • Jira
  • SQL
  • Power BI
  • Splunk
  • Python
  • CLI
  • TL1
  • Microsoft Office 365
  • Slack
  • ProComm
  • Canva
  • ChatGPT

Financialimpact

  • Instrumental in the $56M MVNO launch
  • Reduced Labor costs by 72%
  • Spearheaded Inventory reduction costs by $220k/yr

Boy Scouts of America

Recruitment Chair for 2017-2019 BSA in Pack 495. Increased pack membership by 350% using numerous methodologies including school activities, social media, and volunteer activities.

Timeline

Senior Data Network Engineer

AT&T (Metasys)
01.2023 - 01.2024

Project Manager / Sr. NOC Tech / Switch Technician

T-Mobile Wireless
01.2002 - 01.2022

Lead Technician Test and Turn-up

MCI WorldCom
01.1998 - 01.2001

Master of Business Administration - Project Management

Ashford University

Bachelor of Science - Computer Information Systems

Ashford University

Associate of Arts - Liberal Arts

Middlesex County College

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William Evangelista