AMBER GOEBEL

• Supported high-volume client interactions by delivering personalized solutions and maintaining strong client relationships.
• Clarified complex financial information to facilitate positive, professional client interactions.
• Supported budget tracking and expense review to ensure effective resource allocation aligned with business priorities.
• Represented Charles Schwab at university recruiting events to promote the organization and engage prospective talent.
• Coordinated work events and promotions to enhance community engagement and strengthen brand loyalty.

• Managed daily business operations while leading a team of 15–20 employees.
• Coordinated staffing, scheduling, events, and promotions to enhance customer experience and support business initiatives.
• Assisted with budget management, monitoring expenses and helping allocate resources to support marketing and operational priorities.
• Developed and executed social media and promotional strategies to increase brand awareness, customer engagement, and business traffic.
• Managed social media platforms for Dogwood, driving content planning, creation, scheduling, posting, and audience engagement to boost brand visibility.
• Advertised events and promotions through social media and customer communication channels.
• Created engaging marketing content and promotional materials using Canva and digital tools to attract and retain customers.

• Mentored and managed over 200 students daily in structured environment, fostering student growth and engagement.
• Created engaging lesson plans that captivated student attention and promoted active participation.
• Facilitated effective communication among students, parents, and faculty, enhancing scheduling and daily operations.
• Adapted quickly to digital reporting and scheduling systems.

• Managed daily hotel operations and guest service in a fast-paced hospitality setting.

• Assisted with employee supervision and upheld strong service and operational standards.

• Coordinated inventory, promotions, and events to enhance guest participation.

• Developed and posted engaging social media content across Instagram and Facebook.

• Researched market trends to support competitive digital marketing efforts.

• Trained new staff on bartending techniques and company standards, improving service quality and operational efficiency.
• Trained employees on service standards and POS systems, enhancing customer experience in high-volume environments.
• Provided excellent customer service by engaging patrons and handling inquiries.
• Crafted custom cocktails based on customer preferences and seasonal ingredients.
• Maintained cleanliness and organization of bar area during busy service hours.
• Managed inventory levels and ordered supplies, ensuring consistent bar readiness for peak service hours.