Amber Grunewald
Erie,PA
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
1
1
Certification
Work History
Retail Associate
Susquehanna County Interfaith
Forest City, Pennsylvania
08.2023 - 07.2025
- Assisted customers with product selection and inquiries.
- Organized merchandise displays to enhance store aesthetics.
- Processed transactions accurately at the cash register.
- Maintained cleanliness and organization.
- Educated customers about store promotions and services.
- Greeted customers and provided excellent customer service.
Crew Member
McDonald’s
Carbondale, PA
10.2021 - 03.2024
- Provided excellent customer service in a fast-paced restaurant environment.
- Operated kitchen equipment to prepare food items according to standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Handled cash transactions and processed payments accurately at the register.
- Collaborated with team members to ensure efficient order fulfillment.
- Managed inventory by restocking supplies and monitoring product freshness.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
Forest City Regional High School
Forest City, PennsylvaniaSkills
- Customer service
- Cash handling
- Visual merchandising
- Inventory management
- Team collaboration
- Attention to detail
- Adaptability
- Reliability and punctuality
- Positive and engaging demeanor
- Merchandise display
- Cleaning and sanitizing
- Retail sales
- Friendly and outgoing
Certification
- CPR (infant, child, and adult)
- AED
- First Aid
References
References available upon request.
Volunteer work
- I spent the month of May 2025 in Africa! I worked with kids in one of the schools. I helped teach them some English and basic math, while also playing with them and helping them with breakfast and lunch.
Timeline
Retail Associate
Susquehanna County Interfaith
08.2023 - 07.2025
Crew Member
McDonald’s
10.2021 - 03.2024
Forest City Regional High School