Summary
Work History
Education
Skills
Timeline
Generic

Amber Hall

Saint Francis,MN

Summary

Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.

Work History

Waitress

Tasty pizza bar & bowl
St Francis, MA

I do costumer service wait on tables answer phones clean and help when needed.

  • Provided accurate change for cash transactions using a cash register system.
  • Took orders for food and drinks and delivered them to guests.
  • Organized take-out orders efficiently according to customer requests.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Communicated daily specials to customers.
  • Performed basic math calculations when computing bills for customers' meals.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Developed positive relationships with regular customers through friendly conversation.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Processed payments accurately using cash registers or POS systems.
  • Assisted in seating guests at tables or booths.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Answered questions about menu items, ingredients, and pricing.
  • Replenished beverages when necessary.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Greeted customers and provided menus.
  • Prepared checks accurately and processed payments promptly.
  • Bussed tables as needed during peak hours.
  • Presented food and beverages to guests at tables.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Stocked service areas with supplies during slow periods.

Education

High School Diploma -

Staples-Motley Senior High School
Staples, MN
06-2001

Skills

  • Customer Service clean the restraints

  • Customer Support
  • Guest Relations
  • Residential Cleaning
  • Special dietary requirements
  • Compliance standards
  • Relationship Management
  • Sales Techniques
  • Tableside Service
  • Wine Knowledge
  • Item promotion
  • Complex Problem-Solving
  • Greeting guests
  • Table setting arrangements
  • Point of Sale (POS) system operations
  • Food presentation
  • Price memorization
  • Dining customer service
  • Wine pairing
  • Point of sale systems
  • Effective customer upselling
  • Food Running
  • Ordering Procedures
  • Beverage Preparation
  • Payment Processing
  • Upselling techniques
  • Table turnover
  • Table Setting
  • Banquet Coordination
  • Serving expertise
  • Food safety understanding
  • Table Bussing
  • Liquor, wine, and food service
  • Cash Handling

Timeline

Waitress

Tasty pizza bar & bowl

High School Diploma -

Staples-Motley Senior High School
Amber Hall