AMBER HARITOS

• Supported management of 12+ supplier contracts and seven service programs for more than 6000 team members, including uniforms, childcare, wellness, and workplace services, while tracking contract duties, service expectations, and policy compliance.
• Checked supplier performance against contract terms, statements of work, and KPIs; helped run issue-resolution meetings and tracked corrective actions to maintain contract compliance.
• Worked with internal business partners and suppliers to confirm contract requirements, address compliance concerns, investigate discrepancies, and resolve escalated service issues aligned with service standards.
• Reviewed contracts, invoices, purchase orders, and budget records to confirm alignment with contract terms, identify discrepancies, support accurate payments, and maintain purchasing and financial controls.
• Researched supplier pricing, service capabilities, contract requirements, and market alternatives to support competitive sourcing decisions, budget planning, and cost-saving opportunities.
• Prepared business cases, funding requests, reports, and presentations outlining contract findings, financial impacts, supplier evaluations, and procurement recommendations for management review.
• Used SAP and PeopleSoft to review business records, track contract-related spending, monitor financial activity, and support procurement compliance and administrative processes.

• Supported relationships with 20+ contract labor suppliers across five high-volume operations while coordinating with more than 100 internal stakeholders.
• Assisted with contract development and administration through RFPs, competitive bidding, supplier evaluations, negotiations, onboarding, and ongoing supplier communication to strengthen supplier relationships.
• Reviewed proposals, contract terms, supplier pricing, and workforce requirements to flag concerns, compare options, and support contract decisions.
• Analyzed market conditions and supplier capabilities, then prepared business cases and presentations with sourcing recommendations to identify cost-saving opportunities.
• Tracked supplier performance and managed project budgets over $1 million, escalating cost and service delivery issues to keep work aligned with project goals.

• Reviewed personal banking and debit-card fraud claims, checking transaction records and supporting evidence to support customer trust.
• Recorded findings and flagged discrepancies to help resolve claims promptly within banking policies.
• Handled confidential financial information while maintaining accuracy and productivity in fast-paced environment.

• Reviewed enrollment trends, identified contributing factors, and shared suggestions to improve recruitment and student engagement efforts.
• Helped write marketing and communications content for academic programs, website pages, social media, and monthly newsletters for students and faculty.
• Supported executive committee and boards with research and administrative work, and collected faculty feedback for departmental decisions.
• Represented department at academic conferences and professional events, building relationships with campus and external stakeholders.

Graduate Certificate in Nonprofit Management

Public Service & Administration in Agriculture