Summary
Overview
Work History
Education
Skills
Timeline
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AMBER HARNOIS

Redding,CA

Summary

Experienced Registered Nurse seeking a new opportunity after being burnt out by the challenges of Covid-19. Transitioning into a role with less personal risk while continuing to make a positive impact on the community daily. Passionate about providing high-quality care and seeking a fulfilling position to thrive professionally. Excited to bring skills and dedication to a new healthcare environment.

Overview

9
9
years of professional experience

Work History

RN

Advanced Clinical
11.2020 - 04.2024
  • Conducted drive through flu vaccine clinics.
  • Conducted mass covid testing events
  • Administered Covid vaccines
  • Supervision of unlicensed staff
  • Working outdoors, in extreme weather conditions

Clinic Nurse Manager

Shingletown Medical Center
07.2021 - 05.2022
  • Supervision of unlicensed clinical staff
  • Phone and clinic triage
  • Chronic disease management
  • Medication refills according to standardized procedures
  • Prior authorizations
  • Home health visits and safety evaluations
  • Wound Care
  • Patient education
  • Initiating and implementing the use of new equipment and procedures
  • Observed and assessed patients to identify concerning symptoms.
  • Delegated patient care responsibilities to nursing assistants and student nurses.
  • Built meaningful relationships with patients and families for optimal care.
  • Educated patients, families and caregivers about conditions and treatments.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.

Registered Nurse

Davita Inc.
08.2019 - 01.2021
  • Cleaned and connected to access sites, including fistulas, grafts, and catheters, by following infection control protocols.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics, including weight, temperature, blood pressure, pulse rate, and respiration rate.
  • Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.

Front Office Coordinator

Dignity Health Wound Center
10.2015 - 07.2017
  • Collect patient and client documents and information upon referral.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.

Education

ADN - Nursing

Shasta College
Redding, CA
05.2019

Bachelor of Arts - Healthcare Management

Simpson University
Redding, CA
04.2016

Skills

  • Healthcare administration
  • Organized and efficient
  • Patient and family advocacy
  • Staff development
  • Case management
  • Patient relationship management
  • Team leadership
  • Attention to detail
  • Electronic health records management
  • Reception management
  • Physician coordination
  • Critical thinking
  • Medical practice operations
  • Conflict resolution
  • Medical terminology
  • Medical procedures scheduling
  • Conflict resolution abilities

Timeline

Clinic Nurse Manager

Shingletown Medical Center
07.2021 - 05.2022

RN

Advanced Clinical
11.2020 - 04.2024

Registered Nurse

Davita Inc.
08.2019 - 01.2021

Front Office Coordinator

Dignity Health Wound Center
10.2015 - 07.2017

Bachelor of Arts - Healthcare Management

Simpson University

ADN - Nursing

Shasta College

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