Amber Harrington
Automotive Estimator
Neosho ,Missouri
Summary
Adept at completing efficient and accurate damage estimates for cars, vans and light trucks. Knowledgeable about coordinating documentation, scheduling appointments and setting up rental cars for customer use.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Collision Estimator
First Class Collision Center
Grove, OK
06.2019 - Current
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Used Software to calculate damages and claim values.
- Liaised between car owners and insurance agencies about auto damage and insurance claims.
- Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
- Accurately estimated parts and labor for over repairs.
- Helped customers obtain alternate transportation via rental car services.
- Documented damage with photographs and detailed written descriptions.
- Negotiated completed damage estimates and repair costs.
- Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
- Advised clients on plans for repairs, possible value of salvage parts and appropriate mechanics for repairs needed.
- Inspected new parts and areas of repair to verify correctness and quality.
- Operated tools, equipment and machinery according to prescribed safety procedures.
- Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
- Distributed ordered components to appropriate technicians to complete repairs.
Education
Yes - Ged
Joplin High School
Joplin, MO 08.1999 - 05.2001
Business Administration
MSSU
Joplin, MO 08.2006 - 01.2007
Skills
Rental car assistance
Repair process understanding
Estimation skills
Repair quotes
CCC Pathways Appraisal Solutions
Appointment Scheduling
Preventive Maintenance
Organization and Time Management
First Aid/CPR
Additional Information
Stay at home mother for over a decade. Grew up in automotive business. Family owned collision businesses and currently still does. Cars have been a huge part of my life for many years. Helping people through the process after a collision is more than just a job.
Timeline
Collision Estimator
First Class Collision Center
06.2019 - Current
Business Administration
MSSU
08.2006 - 01.2007
Yes - Ged
Joplin High School
08.1999 - 05.2001