Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Carlos Castellon

Anaheim,CA

Summary

Experienced Auto Damage Appraiser well-versed in assessing and documented vehicle damage. Detail-oriented and hardworking with excellent customer service and organizational skills. Persuasive communicator and skilled negotiator looking for a new professional challenge with room for advancement.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Collision Estimator

Ronald's Auto Body
01.2023 - 06.2023
  • Documented damage with photographs and detailed written descriptions.
  • Accurately estimated parts and labor for over repairs.
  • Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
  • Liaised between car owners and insurance agencies about auto damage and insurance claims.
  • Utilized CCC ONE and Mitchel Connect to streamline estimating processes and produce accurate and reliable estimates.

Collision Estimator

Caliber Collision
08.2021 - 01.2023
  • Inspected vehicles to evaluate necessary repairs and determine extent of damage.
  • Collaborated with repair workers to determine feasibility of repairs under constraints of coverage limits, time frame and customer finances.
  • Documented damage with photographs and detailed written descriptions.
  • Utilized CCC ONE and Mitchel Connect to streamline estimating processes and produce accurate and reliable estimates.

Territory Sales Manager

Oreilly Auto Pats
12.2010 - 06.2016
  • Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Offered new and existing customers profitable products to maintain strong territory-wide revenue.
  • Grew businesses by adopting market expansion strategy to serve different customer needs.
  • Established and maintained 250 accounts, expanding territory by $2mil per year.

Education

High School Diploma -

Anaheim High School
Anaheim, CA
06.1994

Skills

  • Rental Car Assistance
  • Technical Documentation
  • Stock Replenishment
  • Skilled in Negotiation

Certification

  • Certified Front and Brakes. American Tire Depot , 2002-2005

Languages

Spanish
Full Professional

Timeline

Collision Estimator

Ronald's Auto Body
01.2023 - 06.2023

Collision Estimator

Caliber Collision
08.2021 - 01.2023

Territory Sales Manager

Oreilly Auto Pats
12.2010 - 06.2016

High School Diploma -

Anaheim High School

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Carlos Castellon