Amber Harris
Las Vegas,NV
Summary
Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Team Trainer
Raising Cane's Restaurants
11.2021 - 11.2022
- Enhanced team productivity by implementing effective training programs and monitoring progress.
- Reduced employee turnover rate by providing consistent support and feedback to team members.
- Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
- Provided one-on-one coaching sessions for employees struggling in certain areas of their role, resulting in increased confidence and job satisfaction.
Independent Contractor
Uber
01.2018 - 02.2020
- Achieved safe driving records by consistently following traffic rules and regulations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Kitchen Lead
Panera Bread
09.2016 - 12.2017
- Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
- Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.
- Streamlined meal preparation processes, resulting in reduced wait times for customers.
Print Production Manager
Staples
05.2013 - 07.2016
- Enhanced print production efficiency by implementing streamlined processes and project management strategies.
- Reduced waste and saved costs for the company by optimizing resource allocation in the print production department.
- Managed high-volume printing projects, ensuring timely delivery and consistent quality.
- Maintained inventory control systems, reducing stockouts and minimizing excess supplies.
Education
Certificate - Cosmetology
Paul Mitchell The School
Las Vegas, NV03.2023
High School Diploma -
Bloom Trail High School
Chicago Heights, IL05.2008
Skills
- New Employee Training
- Compliance standards
- Employee presentations
- Performance monitoring
Certification
Certification of Completion -1600 hour cosmetology program
Bellami Certified Extension Masterclass
Timeline
Certified Team Trainer
Raising Cane's Restaurants
11.2021 - 11.2022
Independent Contractor
Uber
01.2018 - 02.2020
Kitchen Lead
Panera Bread
09.2016 - 12.2017
Print Production Manager
Staples
05.2013 - 07.2016
Certificate - Cosmetology
Paul Mitchell The School
High School Diploma -
Bloom Trail High School