Amber Harris
San Antonio,TX
Summary
Proven Event Coordinator & Secretary at Midstream America Scholarship Fund, adept in project management and event planning, I excel in orchestrating seamless events by leveraging organizational abilities and critical decision-making skills. Achieved budget compliance across multiple projects, enhancing operational efficiency and fostering cross-functional team collaboration. Demonstrated expertise in HIPAA compliance awareness and customer service, ensuring optimal outcomes. Effective Medical Claims Processor with strong background building rapport with providers to discuss claim status or claim denials. Driven performer equipped to handle multiple administrative tasks effectively. Exemplary worker with highly investigative skills when processing claims.
Overview
11
11
years of professional experience
Work History
Event Coordinator & Secretary
Midstream America Scholorship Fund- Freelance
01.2023 - Current
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
- Reviewed event bills to confirm accuracy and approve payment.
Medical Contract Configuration
Elevance Health
09.2021 - Current
- Ensured smooth deployment of new applications by creating and managing comprehensive configuration plans.
- Enhanced system efficiency by identifying and resolving configuration issues.
- Lead cross-departmental collaboration efforts in order to achieve seamless transitions during system upgrades or other major changes.
- Oversaw compliance with regulatory requirements pertaining to software configurations by diligently monitoring internal processes and procedures.
- Collaborated with cross-functional teams to ensure proper implementation of configuration changes.
Network Provider Relations
Elevance Health
07.2017 - 09.2021
- Strengthened provider relations by organizing and conducting regular meetings to address concerns and discuss improvements.
- Strengthened patient-provider relationships through compassionate communication and active listening skills during telephonic consultations.
- Strengthened provider relationships by conducting follow-up calls to ensure satisfaction with issue resolution outcomes.
- Improved provider relations by conducting regular on-site visits and addressing concerns in a timely manner.
- Analyzed data from various sources to identify trends, anticipate future needs, and inform strategic planning efforts related to provider relations.
Medical Claims Processor & Appeals Analyst
Aetna
07.2014 - 07.2017
- Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
- Researched and resolved complex medical claims issues to support timely processing.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
- Verified patient insurance coverage and benefits for medical claims.
- Reduced errors in claims submissions through meticulous attention to detail and thorough review processes.
Practice Manager
Creative Counseling Associates
08.2013 - 07.2014
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Ordered all office supplies and kept check on inventory levels.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Developed policies and procedures for effective practice management.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
Education
Associate Degree in Nursing - Nursing
Galen College of Nursing
San Antonio, TX05.2011
Skills
- Event Planning
- Project Management
- Time Management
- HIPAA compliance awareness
- Claim Denial Resolution
- Customer Service
- Critical Decision-Making
- Claims Processing Proficiency
- Medical record review
- Organizational abilities
- Accounting and bookkeeping
Timeline
Event Coordinator & Secretary
Midstream America Scholorship Fund- Freelance
01.2023 - Current
Medical Contract Configuration
Elevance Health
09.2021 - Current
Network Provider Relations
Elevance Health
07.2017 - 09.2021
Medical Claims Processor & Appeals Analyst
Aetna
07.2014 - 07.2017
Practice Manager
Creative Counseling Associates
08.2013 - 07.2014
Associate Degree in Nursing - Nursing
Galen College of Nursing