Amber Harris-Williams
Los Angeles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Guitar Center
09.2022 - Current
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Tracked orders and notified customers of status or potential delays.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Created reports to provide insights into logistics operations and performance.
- Strategized best methods and tactics for efficient storage and handling of materials.
Market Research Interviewer
NBC Universal Studios
05.2018 - 06.2020
- Followed established guidelines and recommendations from supervisors to complete quality interviews.
- Recorded customer survey answers verbatim to achieve 100% accurate reporting.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Used data analytics to track lead generation campaigns and improve quality.
- Coordinated with design and media teams to develop high-quality creative assets.
Education
Master of Science - Entertainment Business
Full Sail University
Winter Park, FL03.2021
Bachelor of Science - Music Business
Full Sail University
Winter Park, FL12.2017
Skills
- Problem-Solving
- MS Office/ Excel/ Word/ Keynote/ Outlook
- Excellent Verbal and Written Communication
- Organization and Time Management
- Attention to Detail
- Friendly, Positive Attitude
- POS systems expert
- Customer Service
- Quality Assurance Controls
- Social media proficiency
- Self Motivation
- Professional Demeanor
- Multitasking
Timeline
Logistics Coordinator
Guitar Center
09.2022 - Current
Market Research Interviewer
NBC Universal Studios
05.2018 - 06.2020
Master of Science - Entertainment Business
Full Sail University
Bachelor of Science - Music Business
Full Sail University