Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Heine

Sidney,OH

Summary

Dynamic warehouse professional with extensive experience at NK Parts, excelling in team leadership and workplace safety. Proven track record in optimizing operations and enhancing customer satisfaction through effective communication and organization. Skilled in training staff and ensuring compliance, contributing to timely order fulfillment and a goal-oriented work environment.

Overview

13
13
years of professional experience

Work History

Assistant Warehouse Manager

NK Parts
11.2021 - 06.2024
  • Successfully managed production activities so all orders were shipped on time.
  • Scheduled and coordinated meetings so teams were able to work together to meet production needs.
  • Learned safety protocols and communicated with teams to ensure compliance with warehouse operations and reduce risk of accidents
  • Supported team in maintaining cleanliness and organization of warehouse space to optimize workflow.
  • Operated warehouse equipment, including forklifts, pallet jacks, and tow buggies. Trained new hires on equipment to help develop skills and understand safety protocols.
  • Participated in hiring, training, and conducting employee performance reviews.
  • Developed good customer relationships, helped resolve customer issues, and managed employees to maintain customer satisfaction
  • Carried out directions given by manager and helped optimized profits by controlling cost

Warehouse Supervisor

NK Parts
06.2017 - 11.2021
  • Supervised daily warehouse operations, ensuring production expectations, compliance with safety regulations, and company policies were followed.
  • Organized production schedules and held meetings with team to discuss production expectation.
  • Trained and mentored new employees on warehouse procedures and equipment usage. Monitored and followed up to be sure proper training was being provided on production floor.
  • Worked with other locations in warehouse to be sure customer expectations were met throughout shift
  • Communicated with Assistant Manager and other Supervisors when help was needed to keep production running smoothly.
  • Approved work hours and vacation for teams
  • Completed performance reviews and worked on helping to solve conflicts with associates.

Warehouse Worker

NK Parts
05.2011 - 06.2017
  • Picking and Packing parts in a fast-paced warehouse, to meet customer needs in timely manner.
  • Daily usage of scanner, computer, and tablets for quality purposes.
  • Operated forklifts, pallet jacks, and tow buggies for efficient material handling and transportation.
  • Coordinated shipping and receiving processes, ensuring timely and accurate order fulfillment.
  • Collaborated with team members to create a smooth process with completing customer orders on time.
  • Trained new hires on company procedures
  • Communicated with all management efficiently

Education

High School Diploma -

Hardin Houston School
Houston, Ohio
05.2000

Skills

  • Workplace safety
  • Warehouse operations
  • Team collaboration
  • Time management
  • Team leader
  • Accuracy
  • Organization
  • Goal-oriented
  • Quality assurance
  • Communication
  • Teamwork
  • Problem solving

Timeline

Assistant Warehouse Manager

NK Parts
11.2021 - 06.2024

Warehouse Supervisor

NK Parts
06.2017 - 11.2021

Warehouse Worker

NK Parts
05.2011 - 06.2017

High School Diploma -

Hardin Houston School

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