Amber Himmelsbach
Uber Eats
POST FALLS,ID
2027
Years of experience
Reliable professional with extensive experience in customer-focused roles. Recognized for strong multitasking abilities and attention to detail, contributing to seamless operations and positive customer experiences in high-pressure environments.
Work History
Delivery Driver
- I held punctuality at thr highest standard, insuring customer satisfaction.
- Employed GPS systems to streamline route efficiency for timely deliveries.
- Engaged with customers to provide updates on order status and address specific requests.
- Managed vehicle upkeep by ensuring cleanliness and conducting routine maintenance checks.
- Coordinated expedited deliveries under tight schedules to meet customer expectations.
- Cultivated a positive atmosphere in a high-traffic, customer-focused setting.
- Represented the company professionally in interactions with customers, vendors, and associates.
Sales associate
5 Months- Enhanced customer experience through attentive service and product knowledge.
- Collaborated with team to achieve sales goals and improve store performance.
- Analyzed customer feedback to identify areas for product improvement and service enhancement.
- Developed promotional displays to attract customers and drive product awareness.
- Managed inventory levels, ensuring timely restocking of high-demand items.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Restaurant Food Server
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new servers on menu items and service procedures.
- Managed multiple tables efficiently, prioritizing tasks to maximize service speed.
- Supported promotional events by showcasing daily specials to increase guest engagement.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Consistently exceeded sales targets through effective communication skills and persuasive selling techniques.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Cultivated warm relationships with regular customers.
- Assisted in training new server hires, sharing best practices and restaurant procedures.
- Participated in team meetings, contributing ideas for improving overall restaurant operations.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Education
No Degree - General Studies
Skills
Memory retention
Allergy awareness
Customer service
Attention to detail
Verbal and written communication
Cash handling
Order taking
Guest relations
Professional appearance
Menu memorization
Upselling techniques
Item promotion
Positive and professional
Calm demeanor
Point of sale (POS) system operations
Warm and friendly
Reliable and responsible
Cleaning and sanitizing
Multitasking Abilities
Timeline
Sales associate
Vapor Lounge
11.2023 - 04.2024Read More
Sierra College
No Degree from General Studies
Read More
Delivery Driver
Uber Eats
2021 - CurrentRead More
Restaurant Food Server
The Whitehouse Grill
2016 - 2021Read More