Amber Hinshaw
Knoxville,TN
Summary
Hardworking student passionate in collaboration, knowledge acquisition, and helping others. Determined, resilient, and open-minded. Seeking research and clinical experience with ambition to become a Physician Assistant.
Overview
5
5
years of professional experience
Work History
Event Server
By The Tracks Catering
09.2023 - Current
- Prioritized guest satisfaction and attentively anticipated any potential needs, wants, and qualms
- Displayed flexibility and multitasking in ability to pivot and customize service and meet accomodations
- Delivered timely, exceptional service at all events
- Supported team members via strong communication and assistance with any task
Wellness Advisor
YogaSix
02.2023 - Current
- Greet all members and visitors warmly via phone and in-person interactions and assist with any membership interests, concerns, or comments
- Maintain clean, hygienic studio, lobby, and restroom spaces
- Utilize Word and Excel for sales promotions and record keeping
- Made sales calls to customers concerning memberships
- Promoted in-store retail sales
Server
Cafe 4
04.2022 - 08.2023
- Displayed enthusiasm and promoted excellent service to all customers
- Built strong menu knowledge to successfully upsell and answer questions regarding foot items and allergies
- Delivered attentive service during high-volume periods, ensuring attention to detail and guest satisfaction was not sacrificed
- Served large, private parties and main dining area simultaneously
Server
Aubrey's Restaurant
07.2019 - 04.2022
- Elevated customer satisfaction by rapidly meeting their wants and needs and offering personalized service
- Demonstrated strong multitasking and time management skills
- Collaborated with team members at all times for efficient workflow and exceptional guest experiences.
- Remained open to learning and expanding my expertise
Education
Bachelor of Science - Neuroscience
The University of Tennessee - Knoxville
Knoxville, TN06.2024
Skills
- Basic Spanish Fluency
- Powerpoint, Excel, Word
- Customer Service
- Attention to Detail
- Time Management
- Team Collaboration
Additional Information
- Class of 2019 Youth Leadership Knoxville
- Collaborative Institutional Training Initiative (CITI) Certified, 2022
Timeline
Event Server
By The Tracks Catering
09.2023 - Current
Wellness Advisor
YogaSix
02.2023 - Current
Server
Cafe 4
04.2022 - 08.2023
Server
Aubrey's Restaurant
07.2019 - 04.2022
Bachelor of Science - Neuroscience
The University of Tennessee - Knoxville