LAURA NARANJO
Boynton Beach,FL
Summary
Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members. Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Hospitable Catering Staff with solid background in food and bar service for weddings, social events and corporate functions. Executes food delivery and facility set-up for complex events .
Overview
23
23
years of professional experience
Work History
Event Server
Compass Group
01.2023 - Current
- Worked closely with fellow servers to coordinate efforts during busy periods, promoting teamwork and efficient service.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Assisted event coordinators in the seamless execution of events by efficiently setting up and breaking down venues.
- Supported team members during high-pressure situations by anticipating needs and offering assistance as needed, resulting in smoother event operations overall.
- Enhanced guest experience by providing exceptional service and maintaining a clean, welcoming environment.
Technology Manager
HUGHESNET
01.2017 - 01.2019
- Implemented data backup and disaster recovery plans that protected critical business information from loss or corruption.
- Improved overall technology efficiency by implementing streamlined processes and system upgrades.
- Provided leadership and support for IT department.
- Reduced IT support tickets by proactively addressing common issues and providing user training.
- Ensured smooth integration of new acquisitions into existing technology infrastructure with minimal disruption to daily operations.
- Maintained secure computing environment through implementation of robust cybersecurity measures and employee education programs.
Sales Associate
Volkswagen
01.2009 - 01.2016
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
Nurse
HOSPITAL SANTA SOFIA
01.2001 - 01.2007
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Education
Associate of Arts - Nursing
SANTA SOFIA
COLOMBIA11.2000
Skills
- Efficient food delivery
- Food station setup
- Spanish Fluency
- Food preparation assistance
- Stress Tolerance
- Strong teamwork
- Reliability and punctuality
- Food safety knowledge
Timeline
Event Server
Compass Group
01.2023 - Current
Technology Manager
HUGHESNET
01.2017 - 01.2019
Sales Associate
Volkswagen
01.2009 - 01.2016
Nurse
HOSPITAL SANTA SOFIA
01.2001 - 01.2007
Associate of Arts - Nursing
SANTA SOFIA