Amber Howell-Brumfield
South Bend,IN
Summary
Process-oriented technical funeral staff diligent and careful during critical handling of deceased individuals. Conscious preparer of departed loved ones with skill in embalming, makeup application and preparation of casket-bound or cremated remains. Emotionally aware supporter of bereaved family and friends, giving specific care on individual basis. Thoughtful in preparation and transport of deceased individuals according to wills and specific family requests. Empathetic facilitator of complex post-mortem processes with family members experiencing tremendous pain. Well-versed navigator of insurance, medical and legal documents to eliminate confusion and simplify paperwork for emotionally incapacitated relatives. Caring Future Funeral Director driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.
Overview
2
2
years of professional experience
Work History
Funeral Director's Assistant
Rawls Mortuary
01.2024 - Current
- Navigated and accommodated differing religious and cultural considerations for post-mortem care, conducting culturally responsible ceremonies and preparation practices.
- Acted as pallbearer during wake, funeral and burial process.
- Positioned corpses in caskets and arranged according to client wishes with exceptional and constant communication.
- Prepared obituaries for newspapers and online publications after extensive consultation with family members.
- Cosmetically enhanced deceased with care and according to specific family requests.
- Loaded and operated hearses to transport caskets cautiously.
- Acquired burial permits and registered deaths with proper authorities.
- Embalmed corpses according to Indiana State outlined regulations and family wishes.
- Emotionally comforted mourners and lent perspective during all-encompassing tragedies.
- Picked up deceased at private homes, hospitals and county morgues.
- Promoted funeral service merchandise such as caskets, urns, outer burial containers and flowers.
- Secured and filed burial permits and made funeral arrangements.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
- Drafted and published 5-20 obituaries per week on behalf of families served.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Discussed nature of funeral service, disposition of remains and funeral costs with family members.
- Performed embalming procedures and updated case study reports.
- Discussed pre-arranged funeral options and explained pricing to clients.
- Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
Funeral Assistant
Palmers Funeral Home
03.2023 - 01.2024
- Supported funeral director with all facets of funeral service coordination.
- Greeted funeral guests and coordinated seating.
- Provided administrative support to funeral home staff.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Provided personal assistance, emotional support and personal care to clients.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Transferred cremated remains from temporary urns to permanent urns to release cremated remains to families.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Drove company vehicles to transport remains or families to services.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Funeral Assistant
Alfords Mortuary
07.2022 - 02.2023
- Supported funeral director with all facets of funeral service coordination.
- Greeted funeral guests and coordinated seating.
- Provided administrative support to funeral home staff.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Transported caskets from morgue to reserved rooms to prepare caskets for viewing.
- Provided personal assistance, emotional support and personal care to clients.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Drove company vehicles to transport remains or families to services.
- Processed death certificate and other required paperwork.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Performed embalming procedures and updated case study reports.
- Picked up deceased at private homes, hospitals and county morgues.
- Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
- Closed and secured caskets and led funeral corteges to churches and burial sites.
Education
Associate of Applied Science - Mortuary Science And Embalming
Mid-America School of Funeral Services
Jeffersonville, Indiana05.2025
Skills
Organizational abilities
Compassionate communication
Marketing support
Transportation Coordination
Mortuary operations
Floral design
Valid Indiana driver's license
Body preparation
Regulatory Compliance
Legal Compliance
Customer Education
Empathetic
OSHA Regulations
Jobqualifications
- Highschool diploma or GED
- Prior experience in an office related background preferred but not required.
- Able to work on the computer and experience with using word and efficiently.
- Great communication skills
Schedule
Open Availability !
Roles And Responsibilities
- Keeping track of the daily ins and outs of the employees
- Help schedule families for appointments.
- Make all service documents, keeping up with all paperwork per family such as death certificates, burial authorizations
- Keeping up with building inventory
- Make all sign in books for services print obituaries, and what every else is needed for upcoming services.
- Contacting churches and flower boutiques for services
- Keeping up with all incoming messages for the directors and owners.
- Keep track of all death calls in a timely manner.
- Receiving packages and floral arrangements that may come in.
Timeline
Funeral Director's Assistant
Rawls Mortuary
01.2024 - Current
Funeral Assistant
Palmers Funeral Home
03.2023 - 01.2024
Funeral Assistant
Alfords Mortuary
07.2022 - 02.2023
Associate of Applied Science - Mortuary Science And Embalming
Mid-America School of Funeral Services
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