Amber Huff
Shepherd,Texas
Summary
Hardworking Correctional Officer skilled in managing correctional functions and monitoring inmate behavior. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skillfully detects contraband during cell searches.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bus Monitor
Shepherd ISD
11.2023 - 02.2024
- Enhanced student safety by diligently monitoring behavior and addressing issues promptly.
- Supported special needs students with individualized care, fostering an inclusive environment.
- Assisted bus driver in maintaining order, ensuring a safe and efficient transportation experience for all passengers.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Ensured timely arrival at designated stops by closely following established schedules and routes.
- Facilitated clear communication between parents, school staff, and bus drivers regarding any incidents or concerns that arose during transit.
- Promoted a positive atmosphere on the bus through consistent enforcement of rules and respectful interactions with students.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.
- Managed challenging behaviors effectively by employing de-escalation techniques learned through ongoing professional development opportunities.
- Reduced instances of bullying by actively observing student interactions and intervening when necessary.
- Assisted students in navigating difficult social situations on the bus, promoting healthy relationships among peers.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Streamlined the boarding process by efficiently guiding students to their assigned seats and ensuring all belongings were properly stowed.
- Maintained open lines of communication with school administrators, providing updates on any notable occurrences during daily transportation activities.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Secured special seats and restraint devices used by students.
Correctional Officer
Polk County Sheriffs Office
06.2022 - 08.2023
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Conducted routine and emergency head counts.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Completed intake paperwork, fingerprints, and searches.
- Observed behavior of residents individually and in groups.
- Received and accounted for personal possessions and determined inmate work assignments.
- Interviewed inmates to obtain information and assess needs.
- Responded to emergency situations and de-escalated hostile confrontations.
- Prepared reports to document incidents and violations.
- Searched building and grounds, living quarters, and work areas for contraband.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Documented inmate behavior and activities in logbooks.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Investigated and responded to incidents of inmate misconduct.
- Established positive working relationships and maintained boundaries with resident offenders.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Assisted in intake and release of inmates.
- Responded to inquiries from inmates and other members of public.
- Interviewed inmates to obtain information and evidence.
Cashier
McClains Food Market
02.2022 - 05.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Education
High School Diploma -
Lighthouse Christian Academy
Hendersonville, TN01.2022
Skills
- Reliability and punctuality
- Assertiveness
- Patience and Empathy
- Adaptability and Flexibility
- Team Collaboration
- Active Listening
- Time management abilities
- Professionalism
- Multitasking
- Evidence Preservation
- Inmate monitoring
- Facility Security
- Contraband Seizure
- Surveillance
- Crisis Management
- CCTV Monitoring
- Suicide Prevention
- Policy Enforcement
- Conflict resolution skills
- De-Escalation Techniques
- First Aid Training
- Visitation guidelines understanding
- Mental health awareness
- Cultural Sensitivity
- Self-defense tactics
- Safety
- Weapons training
- Stress Tolerance
- Observation
- Substance Abuse Knowledge
- Inmate behavior modification tactics
- Central and pod control
- Restraint Techniques
- Booking procedures
- Gang Awareness
- Activity Supervision
- Court Procedures
- First Aid Certification
- Self Motivation
Certification
- Licensed Correctional Officer - 04/14/2023 - Present
- Objective Jail Classification - 07/05/2022
- Food Handlers - 06/24/2022 -06/23/2025
Timeline
Bus Monitor
Shepherd ISD
11.2023 - 02.2024
Correctional Officer
Polk County Sheriffs Office
06.2022 - 08.2023
Cashier
McClains Food Market
02.2022 - 05.2022
High School Diploma -
Lighthouse Christian Academy
- Licensed Correctional Officer - 04/14/2023 - Present
- Objective Jail Classification - 07/05/2022
- Food Handlers - 06/24/2022 -06/23/2025
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