Hi, I’m
Emoniena Strong
East Hartford,CT
Summary
Proven leader and effective communicator, I excelled at Dunkin' Brands by training employees and enhancing customer satisfaction. At Crec Transportation, I improved student safety and behavior management. Skilled in evacuation procedures and empathetic student supervision, my reliability and organizational skills consistently contributed to safer, more efficient operations.
Overview
8
years of professional experience
Work History
Crec Transportation
Bus Monitor
03.2020 - Current
Job overview
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
- Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
- Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situation
Dunkin' Brands
Shift Leader
02.2017 - 03.2020
Job overview
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Middletown High School , Middletown CT
High School Diploma
06.2019
Skills
- Patience and Empathy
- Reliability and punctuality
- Medical aid experience
- Cleaning skills
- Vehicle Inspection
- Student Supervision
- Mobility support
- Driver assistance
- Route Navigation
- Surface sanitation
- Child Safety Awareness
- Behavior Management
- Evacuation management
- Incident Reporting
- Passenger Safety
- Safety awareness
- Evacuation Procedures
- Child Supervision
- Verbal Communication
- Time Management
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
Timeline
Bus Monitor
Crec Transportation
03.2020 - Current
Shift Leader
Dunkin' Brands
02.2017 - 03.2020
Middletown High School
High School Diploma
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