Lissette Gutierrez
Yonkers,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
Work History
Bus Monitor
First Student Group
Yonkers, New York
03.2025 - Current
- Assisted students in boarding and exiting the bus safely.
- Monitored student behavior to ensure compliance with safety regulations.
- Promoted a positive environment by encouraging respectful interactions among students.
- Maintained a safe and organized environment during bus rides.
- Identified and reported safety hazards to prevent accidents.
- Executed emergency response procedures in case of incidents on the bus.
- Protected students from physical and verbal bullying.
- Performed inspections before and after each trip.
Insurance Verifier
Medallliance Medical Health Services
Bronx, New York
04.2007 - 03.2025
- Verified insurance coverage and eligibility for services using computer software.
- Informed customers about the status of their claims or any problems that may arise during processing.
- Performed verification of Medicare coverage.
- Identified important patient and demographic information.
- Submitted prior authorization requests to insurance companies when necessary.
- Updated patient and insurance data and input changes into company computer system.
Education
GED -
FLORIDA SCHOOL
Florida, NYSkills
- Student safety
- Disability awareness
- Child supervision
- Patience and empathy
- Respectfulness
- Special Needs Awareness
- Health and safety
- Child safety procedures
- Conflict resolution
- Bus safety protocols
Timeline
Bus Monitor
First Student Group
03.2025 - Current
Insurance Verifier
Medallliance Medical Health Services
04.2007 - 03.2025
GED -
FLORIDA SCHOOL