Amber Hug
Los Angeles,USA
Summary
Results-oriented National Education Manager with a strong background in curriculum design and training facilitation. Successfully increased salon performance through strategic educational programs and team development. Competent in event planning and social media management, ensuring collaborative efforts lead to effective learning outcomes.
Overview
24
24
years of professional experience
Work History
National Education Manager
Henkel, Schwarzkopf Professional
Los Angeles, California
04.2024 - Current
- Directed and enhanced virtual product knowledge classes and technique-based virtual seminars.
- Collaborated with events team to execute national events aimed at market growth.
- Collaborated with influential talent to train and educate on brand, resulting in significant sales growth in 2025
- Assisted with certification programs to integrate new education team member and strengthen current education team members
- Collaborated with various departments to create compelling educational content for multiple social media channels.
- Partnered with Sales team to deliver optimal support for salons.
- Leveraged Microsoft Word, Excel, and PowerPoint for document development and presentations.
Regional Education Manager
Schwarzkopf Professional
Chicago, Illinois
01.2016 - Current
- Directed educational programs across multiple regions, creating tailored classes to fulfill salon requirements and foster growth.
- Oversee budgets for ticketed seminars and local events, in addition to
managing monthly budgets for T&E and regional education budgets. - Engineered customized educational programs for salons, utilizing in-person and virtual formats to boost learning engagement
- Coached and supported education team members to bolster team capabilities and enable seamless knowledge transfer
- Crafted tailored educational experiences for salons in in-person and virtual formats to elevate learning engagement
Educator
Joico
Fort Wayne, IN
01.2007 - 01.2015
- Facilitated in-salon training focused on hair cutting, styling, and coloring for stylists.
- Facilitated hands-on learning experiences with in-salon education.
- Created a safe, comfortable learning environment for stylists by establishing positive relationships with them.
- Prepared models for stage at hair shows, ensuring smooth operations and presentation quality
Hairstylist
Fringe Salon
Chicago, IL
01.2002 - 01.2015
- Designed custom updo hairstyles for special occasions, enhancing client satisfaction and event experiences.
- Developed lasting client relationships by delivering personalized services in a high-traffic salon environment.
- Boosted brand awareness and client referrals through targeted social media promotions.
Education
Bachelors of Business and Marketing - Business With a Focus in Marketing
Indiana Institute Of Technology
Fort wayne, IN05.2007
Cosmetology License - Cosmetology
Ravenscroft Beauty School
Fort Wayne, IN08.2003
Associate Of Arts - Arts and Science
Northwest State Community College
OH05.2002
Skills
- Education management
- Curriculum design and development
- Training and mentoring
- Recruitment strategies
- Presentation development
- Virtual training facilitation
- Content creation and curation
- Event planning and budgeting
- Microsoft Office proficiency
- Organizational skills
- Collaboration and teamwork
- Cross-functional teamwork
- Leadership and team building
- Adaptability and flexibility
- Social media management
References
- Lisa Elliott, Channel Education Manager, 949-233-4212, lisa.elliott@henkel.com
- Ginnette Gemoll, Education Experience Manager/RedKen, 408-668-4677
- Dawn Bublitz, Salon Owner/Fringe Salon/Chicago, 773-230-5974, admin@fringechicago.com
- Roxanne Christian, Senior Education Manager PPS, 310-266-1062, roxanne.christian@henekl.com
Timeline
National Education Manager
Henkel, Schwarzkopf Professional
04.2024 - Current
Regional Education Manager
Schwarzkopf Professional
01.2016 - Current
Educator
Joico
01.2007 - 01.2015
Hairstylist
Fringe Salon
01.2002 - 01.2015
Bachelors of Business and Marketing - Business With a Focus in Marketing
Indiana Institute Of Technology
Cosmetology License - Cosmetology
Ravenscroft Beauty School
Associate Of Arts - Arts and Science
Northwest State Community College