Amber Ison
Morehead,KY
Summary
I'm a well organized and level-headed individual capable of scheduling appointments, taking payment from customers, great typing skills, wonderful personal skills, and quick learner. Self motivated and willing to help where needed, as needed.
Overview
20
20
years of professional experience
Work History
Housekeeping
Elizabeth Bales
Morehead, KY
05.2020 - Current
- Maintained clean living areas by sweeping or vacuuming daily.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Emptied wastebaskets and replaced liners.
City Mail Carrier
United States Postal Service, USPS
Morehead , KY
05.2014 - 12.2024
- Ensured proper handling of valuable documents or fragile items.
- Maintained records of daily deliveries and pickups.
- Provided signature confirmation upon receipt of package deliveries.
- Collected outgoing mail from post office boxes.
- Demonstrated excellent interpersonal skills when interacting with customers.
- Followed all safety protocols when operating a vehicle on the job site.
- Assisted in loading and unloading trucks with parcels and other mail items.
- Delivered packages, letters, and other items to residential and commercial customers.
Receptionist
Coastal Dermatology And Plastic Surgery
Port Charlotte, FL
10.2013 - 02.2014
- Monitored office supplies inventory and placed orders when necessary.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted patients and provided them with assistance.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled appointments for clients, customers, and other visitors.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Correctional Officer
KY Department of Corrections
Sandy Hook, KY
01.2005 - 11.2012
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Conducted regular cell inspections looking for evidence of drug use or other prohibited items that could pose a threat to security.
- Transported prisoners between facilities or court hearings using secure vehicles equipped with restraints.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
Education
High School Diploma -
Rowan County Senior High
Morehead KY05-1999
Some College (No Degree) - Accounting
Ashford University
San Diego, CASkills
- General Housekeeping
- Lobby Housekeeping
- Data Entry
- File Management
- Scheduling
- Verbal and written communication
- Organization skills
- Mail handling
- Scheduling appointments
- Positive and professional
References
References available upon request.
Timeline
Housekeeping
Elizabeth Bales
05.2020 - Current
City Mail Carrier
United States Postal Service, USPS
05.2014 - 12.2024
Receptionist
Coastal Dermatology And Plastic Surgery
10.2013 - 02.2014
Correctional Officer
KY Department of Corrections
01.2005 - 11.2012
High School Diploma -
Rowan County Senior High
Some College (No Degree) - Accounting
Ashford University
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