Amber Jackson
Charlotte,NC
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
Carolina Family Chiropractic
Charlotte
08.2023 - 08.2024
- Administered therapies
- Checked out patients at end of visit, collecting any remaining balances due from them.
- Scheduled appointments for patients both in person and over the phone.
- Verify insurance
Patient Service Representative
Orthocarolina Spine Center
Charlotte
09.2021 - 04.2022
- Supported urgent Care and clinic operations using customer service skills and detailed system knowledge.
- Answered patient questions and fielded complaints to resolve issues.
- Answered incoming calls in a professional manner.
• Greet incoming patients
• Contact patients for scheduling or cancelling appointments
• Transcribe orders
• Schedule procedures requested by doctors
• Organized doctor’s calendars
• Check out patients
Education
High School Diploma -
Mallard Creek High School
Charlotte, NC06-2013
Skills
- Inventory restocking and oversight
- Electric muscle stimulation
- Therapy delivery
- Treatment tracking
Timeline
Chiropractic Assistant
Carolina Family Chiropractic
08.2023 - 08.2024
Patient Service Representative
Orthocarolina Spine Center
09.2021 - 04.2022
High School Diploma -
Mallard Creek High School