Amber Jayne

Serve as the primary account manager and main point of contact for 10 corporate clients, maintaining satisfaction and account retention.

Streamline client communication by delivering real-time status updates, precise turnaround ETAs and proactive issue resolution.

Translate complex screening data for clients, providing clear analysis and context on background check results.

Perform quality assurance on all background screening reports prior to delivery to client, ensuring strict compliance with client's specific instruction and industry standards.

Review complex court records and legal documentation to maintain zero-error output across all client portfolios.

Accurately process sensitive court records and criminal case files into our company server, supporting timely turnarounds.

Fostered positive relationships with children, promoting social development through guided play and interactions.

Facilitated small group instruction to enhance learning experiences tailored to individual student needs.

Created engaging educational materials that aligned with curriculum objectives and supported diverse learning styles.

Supported classroom activities by assisting lead teacher in lesson planning and implementation.

Prepared, organized, and managed daily classroom materials and leaping stations to ensure smooth lesson transitions and an engaging environment.

Systematically retrieved client background check requests from external portals and accurately entered applicant data into the internal database.

Verified applicant details for completeness before entry, maintaining high accuracy rates across heavy daily order volumes.

Ensured seamless operational intake by logging new screening request promptly, enabling faster turnaround times for processing teams.

Consulted directly with clients to design customized menus, select service styles and plan even logistics aligned with their budget and vision.

Served as the primary point of contact for clients throughout the planning phase, delivering exceptional service to drive client satisfaction and repeat business.

Accurately entered and managed detailed even orders in our company booking system ensuring precise execution of culinary and service specifications.

Partnered closely with the executive chef and catering operation managers to communicate event orders, timing and dietary requirements.