Amber Jefferson
Gainesville,GA
Summary
I am an organized and dependable candidate successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet company goals. I am able to work on my own as well as in a team environment.
Overview
8
8
years of professional experience
Work History
Certified Nursing Assistant
Manor Lake Of Athens
05.2022 - 12.2022
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Concierge
St. Gabriel Of Athens
12.2018 - 12.2021
- Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.
- Used internal software to process reservations, check-ins and check-outs.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Facilitated and coordinated transportation services for guests.
- Managed phone lines efficiently, directing calls to the appropriate departments or taking messages as needed.
- Assisted in training new team members on front desk procedures and best practices for exceptional customer service
Certified Nursing Assistant
Hope Haven Of Northeast Ga
01.2016 - 12.2016
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Certified Nursing Assistant
Northeast Florida State Hospital
05.2015 - 10.2015
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
Nursing Assistant
New Horizons Medical Institute
Winder, GA04.2014
GED -
Brunswick Job Corps Center
Brunswick, GA06.2009
Winder Barrow High School
WinderSkills
- Patient Relations
- Electronic Charting
- Quality Assurance
- Reliable Team Player
- Complex Problem-Solving
- Attention to Detail
- Adaptable
- Stress Management
- Patient Care
Timeline
Certified Nursing Assistant
Manor Lake Of Athens
05.2022 - 12.2022
Concierge
St. Gabriel Of Athens
12.2018 - 12.2021
Certified Nursing Assistant
Hope Haven Of Northeast Ga
01.2016 - 12.2016
Certified Nursing Assistant
Northeast Florida State Hospital
05.2015 - 10.2015
Nursing Assistant
New Horizons Medical Institute
GED -
Brunswick Job Corps Center
Winder Barrow High School
Similar Profiles
Mionda MartinMionda Martin
CMA-Certified Medication Tech at Manor Lake Of AthensCMA-Certified Medication Tech at Manor Lake Of Athens
Mirindi CowartMirindi Cowart
CNA at Manor Lake of CartersvilleCNA at Manor Lake of Cartersville
Moy Yen LingardMoy Yen Lingard
Certified Medication Aide at Manor Lake Memory CareCertified Medication Aide at Manor Lake Memory Care