Amber Johnson
Project Outreach Specialist
Chicago,IL
Summary
Reliable education professional offering diplomatic and persuasive communication skills focused on increasing program participation and effectiveness. Maintains open and positive relationships with current and prospective clients with regular follow up. Brings in new contacts through polished presentations and informational workshops.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Project Outreach Specialist
Noble Network Of Charter Schools
Chicago, IL
07.2022 - Current
- Represented Noble Forward at industry conferences by manning booths and giving polished presentations.
- Delivered presentations to interested groups and answered wide-ranging questions about available offerings.
- Reached out to nonprofits and other organizations to find funding for at-risk groups.
- Advocated for client needs and funding for at-risk groups.
- Built and maintained contact and referrals database for leads across Chicago and surrounding territories.
- Interviewed, screened, enrolled and sourced over 100 new students.
- Offered personalized support to individuals needing Financial aid services, helping connect each with available resources and relevant team members.
- Recorded, transcribed and maintained confidential student information into applicant tracking system and database.
- Maintained solid pipeline of candidates to keep Noble Forward moving toward operating at peak capacity for maximum effectiveness.
- Recruited and identified work-study students while reducing workflow downtime.
- Publicized Noble Forward via multifaceted outreach strategies targeted on improving information and participation.
- Disseminated critical information to Noble Alumni and friends and family groups to take advantage of programs such as alumni career counseling and Noble Forward degree granting programs.
- Increased referrals by calling on target groups, organizations and professionals.
Recruitment Associate
Noble Forward
Chicago, IL
01.2020 - 07.2022
- Assessed student's abilities and recommended degree programs to highlight strengths.
- Regularly met with enrolled students to confirm success and identify problem areas.
- Reviewed and discussed new students' academic credentials, interests and educational goals.
- Assisted high school seniors complete college applications and meet requirements necessary for graduation.
- Developed new student orientation programs to build excitement around transfer and enrollment.
- Worked with financial aid office to verify student's' applications and discuss payment options.
- Created and designed marketing materials for student recruitment and retention.
- Used data to monitor students' progress and recommend solutions for improvement.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Identified and addressed concerns of incoming students and parents.
- Maintained positive relationships with students, faculty, alumni and administration.
- Empowered students through counseling and skill-building exercises.
- Helped students 12 students develop organizational, time management and study skills, which resulted in them obtaining full-time salary jobs.
- Planned and promoted career planning presentations, work experience programs and career workshops.
Testing Center Coordinator
City Colleges Of Chicago
Chicago, IL
10.2018 - 05.2019
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Analyzed instructor, student and class trends to make proactive decisions about recruitment plan.
- Designed or used assessments to monitor student learning outcomes.
- Planned, administered and controlled budgets and produced financial reports.
- Maintained program files, records, databases and websites to gather research and prepare and submit College readiness reports.
- Oversaw learning needs of prospective Daley College students studying for admissions test in math and English.
- Tested on average 35 students per day increasing their college readiness scores by 10%.
Admissions Liasion
University Of Illinois At Chicago
Chicago, IL
01.2015 - 10.2017
- Collected, sorted and reviewed marketing information and produced timely transfer reports.
- Orchestrated recruitment fairs to enhance mission awareness and highlight services.
- Increased school registrations over 20% with improved promotional approaches, outreach strategies and transfer student engagement plans.
- Kept institution financially sound by tracking expenses and maintaining detailed records.
Admissions Manager
University Of Phoenix
Chicago, IL
01.2014 - 01.2015
- Maintained enrollment of 13 enrolled students per month and above 25% conversion rate.
- Managed admissions department employees and office functions.
- Integrated technology into instructional processes to support student success.
- Maintained detailed calendar of interviews, meetings and phone calls.
- Tracked student attendance, participation and performance.
- Answered challenging enrollment questions and handled special student cases.
- Established and enforced policies and objectives governing learning activities.
- Helped develop and implement improved curricula, modernizing classroom instruction.
Education
Master of Arts -
DePaul University
Chicago, IL 06.2018 - 06.2018
Bachelor of Arts -
DePaul University
Chicago, IL 06.2013 - 06.2013
Skills
Marketing
CRM
SalesForce
Project Outreach Plans
Relationship Management
Community Events
Community advocate
English
Youth outreach
Training and Development
Data Entry
Organization and Time Management
Customer Relationship Management Software (CRM)
Inter-department collaboration
Budgeting and reporting
Personnel training and development
Staff education and training
Research and due diligence
Employee reviews
Staff training/development
Recruitment
Coaching and mentoring
Effective leader
Delegation
Relationship building
G-Suite
Google Workspace
Problem-Solving
Self-Motivated
Affiliations
- Member of Zeta Phi Beta Sorority Inc.
- Member of Chicago Association of Realtors
- Member of National Association of Realtors
- Member of Residential Real Estate Council
- National Panhellenic Delegate
Certification
Illinois Managing Broker Real Estate License
Timeline
Project Outreach Specialist
Noble Network Of Charter Schools
07.2022 - Current
Recruitment Associate
Noble Forward
01.2020 - 07.2022
Licensed Illinois Substitute Teacher
01-2020
Testing Center Coordinator
City Colleges Of Chicago
10.2018 - 05.2019
Master of Arts -
DePaul University
06.2018 - 06.2018
Admissions Liasion
University Of Illinois At Chicago
01.2015 - 10.2017
Admissions Manager
University Of Phoenix
01.2014 - 01.2015
Bachelor of Arts -
DePaul University
06.2013 - 06.2013
Illinois Managing Broker Real Estate License
04-2007