Amber Jones
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Skilled with more than 4 years of experience in fast-paced hospitals. Expert in quickly and accurately collecting specimens using variety of venipuncture and capillary puncture techniques. Exceptional bedside manner and adept in easing patients' fears or anxieties. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Phlebotomist
Advent Health
02.2021 - Current
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Packaged and shipped specimens to central lab daily.
- Reviewed patient records for accuracy and completeness.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Verified patients' identification for proper sample collection.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Assisted in training and onboarding new phlebotomists.
Medical Biller and Coder
Coast Medical Billing
07.2018 - 03.2021
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Correctly coded and billed medical claims for various hospital and nursing facilities.
- Verified accuracy of patient information in medical records.
- Input data into computer programs and filing systems.
- Transcribed and entered patient medical information into electronic medical records systems.
Phlebotomist
Halifax Health
06.2019 - 06.2020
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Education
No Degree - Phlebotomy
Daytona State College
Daytona Beach, FL09.2019
High School Diploma -
Spruce Creek High School
Port Orange, FL06.2009
Skills
- Blood Collections
- Specimen Collection
- Patient Safety
- HIPAA
- Customer Service
- Staff Training
- Safe Needle Disposal
- Specimen Labeling Procedures
- Collections Procedures
Certification
ASPT Certified Phlebotomist
Timeline
Phlebotomist
Advent Health
02.2021 - Current
Phlebotomist
Halifax Health
06.2019 - 06.2020
Medical Biller and Coder
Coast Medical Billing
07.2018 - 03.2021
No Degree - Phlebotomy
Daytona State College
High School Diploma -
Spruce Creek High School