Care-focused Phlebotomist bringing 2-year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Competent Phlebotomy Technician with 2 years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.
Overview
2
2
years of professional experience
Work History
Phlebotomist
Quest Diagnostics
05.2023 - Current
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Centrifuged blood samples as outlined in clinical protocols.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Tracked collected specimens by initialing, dating, and noting times of collection.
Used personal protective equipment correctly to protect coworkers and patients.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Packaged and shipped specimens to central lab daily.
Monitored patients for reactions and verified sample quality.
Participated in continuing education programs to stay up to date on new technologies and procedures.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Verified patients' identification for proper sample collection.
Collected blood samples in accordance with laboratory protocols and regulations.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Followed established safety protocols and standards to minimize risk of infection and injury.
Verified proper storage and transportation of specimens to laboratories.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Developed and implemented strategies to improve phlebotomy processes.
Patient Registration Representative/Traveling
Healthsource Global Staffing
07.2022 - 08.2022
Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
Secured patient privacy by learning and following HIPAA regulations to keep organization compliant with relevant laws.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
Imaged and scanned patient and registration documentation into electronic patient records.
Gathered demographic and insurance information to register patients for medical appointments.
Accurately inputted patient and insurance information into company's computer system using Software.
Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Verified insurance coverage to confirm patient coverage for necessary medical services.
Followed up on missed appointments with patients to reschedule and promote continuity of care.
Prepared patient charts before visits to facilitate easy access to relevant information for healthcare providers.
Obtained payments from patients and scanned identification and insurance cards.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Registered and verified patient records before triage with most up-to-date information.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Assisted with medical coding and billing tasks.
Patient Administration / Swabber/Traveling
Favorite Healthcare
01.2022 - 04.2022
InVerified patient insurance eligibility and entered patient information into system.
Answered incoming calls, scheduled appointments and filed medical records.
Provided excellent customer service to patients and medical staff.
Greeted and assisted patients with check-in procedures.
Compiled and maintained patient medical records to keep information complete and up-to-date.
Delivered support to medical staff in completion of patient paperwork.
Phlebotomist/Medical Assistant/Traveling
All Medical Personnel
03.2022 - 06.2022
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Collected and documented patient medical information such as blood pressure and weight.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Phlebotomist
Population Healthy
11.2021 - 01.2022
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Centrifuged blood samples as outlined in clinical protocols.
Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Monitored patients for reactions and verified sample quality.
Tracked collected specimens by initialing, dating, and noting times of collection.
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
Assisted in training and onboarding new phlebotomists.
Followed established safety protocols and standards to minimize risk of infection and injury.
Verified proper storage and transportation of specimens to laboratories.
Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Monitored supply levels and placed orders for laboratory supplies.
Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
Developed and implemented strategies to improve phlebotomy processes.
Education
Certified - Phlebotomy
Life-Line Institute
Miami, FL
09.2021
Certified - Medical Billing &Office Administration
Career Quest
New York, NY
10.2004
Skills
Data Entry
Infection Control Procedures
Patient Admission
Collections Procedures
Phlebotomy Procedures
Past Due Account Management
Medication Administration
Drawing Blood
Tracking Specimens
Blood Product Transfusion
Blood Collections
Safe Needle Disposal
Needle Localization
Withdrawal Symptoms
File Documents
Therapeutic Phlebotomy
Specimen Collection
Patient Profiles
Intramuscular Injections
Infection Control
Customer Service
Patient Education
Patient Information
Patient Safety
Sanitation and Sterilization
Central Venous Lines
Standards Administration
Customer Satisfaction
Patient Health Information Access
HIPAA
Venipuncture
Timeline
Phlebotomist
Quest Diagnostics
05.2023 - Current
Patient Registration Representative/Traveling
Healthsource Global Staffing
07.2022 - 08.2022
Phlebotomist/Medical Assistant/Traveling
All Medical Personnel
03.2022 - 06.2022
Patient Administration / Swabber/Traveling
Favorite Healthcare
01.2022 - 04.2022
Phlebotomist
Population Healthy
11.2021 - 01.2022
Certified - Phlebotomy
Life-Line Institute
Certified - Medical Billing &Office Administration
Medical Laboratory Scientist(Night Shift Tech) at Quest Diagnostics at Emory HealthcareMedical Laboratory Scientist(Night Shift Tech) at Quest Diagnostics at Emory Healthcare