Amber Jones
Elgin,SC
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
20
20
years of professional experience
Work History
Home Health Aide
Self Employed Services
Lexington , SC
05.2014 - 05.2020
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
Sales Associate
Tan Factory Salons
Atlanta , GA
03.2005 - 05.2011
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color or style.
CSR
Zaxbys
Atlanta , GA
01.2000 - 05.2004
- Provided customer service support to customers over the phone and by email.
- Handled customer inquiries and complaints in a timely manner.
- Identified customer needs and provided appropriate solutions.
- Followed up with customers to ensure their satisfaction.
Education
High School Diploma -
Midlands Technical College
West Columbia, SC08-2004
Skills
- Patient transportation
- Medication Administration
- Care Plan Management
- Care plan assessment
- Meal Preparation
- Product Sales
- Payment Processing
- Customer Needs Assessment
- Retail loss prevention
- Inventory Control
- Upselling
- Promotional support
- Order Processing
- Sales Development
- Business Development
Timeline
Home Health Aide
Self Employed Services
05.2014 - 05.2020
Sales Associate
Tan Factory Salons
03.2005 - 05.2011
CSR
Zaxbys
01.2000 - 05.2004
High School Diploma -
Midlands Technical College