Amber Jordan
Troy,MO
Summary
Detail-oriented administrative and bookkeeping specialist with proven skills in records management and customer service. Committed to implementing efficient processes that minimize discrepancies and enhance accuracy.
Overview
10
10
years of professional experience
Work History
Lead Administrator
T Jordan Concrete & Construction LLC
Troy, MO
01.2016 - Current
- Managed payroll queries efficiently, providing timely resolutions to employee concerns.
- Managed financial transactions and maintained accurate records in accounting software.
- Reconciled bank statements to ensure alignment with internal financial reports.
- Maintained and processed invoices, deposits, and money logs.
- Analyzed payroll discrepancies and implemented corrective actions to minimize future occurrences.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Reviewed and/or developed contracts outlining project details, identifying potential risks, and recommending strategies.
- Demonstrated proficiency in data entry, contract modification and billing.
- Developed and maintained a centralized contracts database for easy access and increased efficiency.
- Assisted in the preparation of proposals and bids, contributing to successful awarding of new contracts.
- Gathered information on subcontractor pricing for project development.
- Analyzed financial records to verify accuracy of tax returns.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Provided excellent customer communication throughout project process, keeping them informed on progress and expected completion times regularly.
- Followed up on customer interactions to maintain customer communication and successfully close resolved issues.
- Provided excellent customer communication, explaining necessary repairs clearly to build trust and rapport.
- Maintained accurate logs of driving hours, vehicle maintenance records, and customer communication for DOT compliance.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Education
Bachelor of Science - Accounting And Finance
DeVry University
Naperville05-2015
Skills
- Safety management
- Office management
- Employee relations
- Payroll processing
- Document management
- Records management
- Proofreading
- Customer service
- Time management
- Recordkeeping and file management
- Data entry
- MS office
- Financial reporting
- Filing system organization
- Bookkeeping
- Budget management
- Online advertising proficiency
- Internet media advertising
Timeline
Lead Administrator
T Jordan Concrete & Construction LLC
01.2016 - Current
Bachelor of Science - Accounting And Finance
DeVry University