Amber K. Bushey
Summary
Dynamic and detail-oriented professional with a proven track record, including impactful roles at the University of Vermont and Hannaford Food and Drug. Excelled in multitasking and training, leveraging excellent communication skills and a positive attitude to enhance team collaboration and efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Calculations External Reader
University of Vermont
10.2021 - Current
- Responsible for entering incoming transcript grades into the UVM admissions system, so that all grades from students are weighted appropriately per UVM's standards.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Assistant Store Manager
Village Green Florist
06.2015 - 01.2019
- Responsible for supervising and training staff while providing exceptional customer service
- Maintained and updated invoices from suppliers, ordered and stocked inventory, prepared fresh floral arrangements
Pharmacy Support Trainer/Certified Pharmacy Technician
Hannaford Food and Drug
08.2002 - 12.2014
- Responsible for training all new pharmacist and pharmacy technicians within the state (and surrounding States) on a complex pharmacy software system
- Educated staff on inventory management and control, made sure HIPAA regulations were followed and all necessary corporate/state/federal paperwork was completed in timely fashion
- Helped launch and train a completely new software system to all pharmacy staff in Vermont, while also assisting neighboring states in their software updates
- Worked closely with store and regional management to make sure training needs were assessed and completed
- This position required being independently driven, with an extreme focus on detail and consistent attention to time management
Human Resource Specialist
Community College of Vermont
07.2006 - 11.2007
- Responsibilities included supporting the Director of Human Resources and Director of Payroll and Benefits in the administration of new employee orientations
- Advertising for new hire positions; support of Vermont State College payroll for 2500+ employees; payment and reporting insurance, taxes, workers compensation and other benefits
Education
Business Administration - Human Resources
Champlain College
Burlington, VT06.2006
Skills
- Excellent Communication Skills
- Teamwork and Collaboration
- Dependable and Responsible
- Organizational Skills
- Multitasking Abilities
- HIPAA Trained
- Detail Oriented
- Friendly, Positive Attitude
Timeline
Calculations External Reader
University of Vermont
10.2021 - Current
Assistant Store Manager
Village Green Florist
06.2015 - 01.2019
Human Resource Specialist
Community College of Vermont
07.2006 - 11.2007
Pharmacy Support Trainer/Certified Pharmacy Technician
Hannaford Food and Drug
08.2002 - 12.2014
Business Administration - Human Resources
Champlain College
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<ul> <li>Assigned and reviewed daily net asset value calculations performed by Senior Fund Accountant.</li> <li>Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.</li> <li>Tracked progress on projects and provided timely feedback to staff members.</li> <li>Participated in recruitment efforts by interviewing prospective candidates for open positions.</li> <li>Ensured timely and accurate responses to client inquiries, managing quality of deliverables.</li> <li>Created staff allocation plans based on activity SLAs, assisting with internal and external queries.</li> <li>Facilitated successful completion of new client onboarding and fund launches.</li> <li>Reviewed administrative and accounting procedures, recommending solutions for efficient NAV production.</li> <li>Provided leadership through training, coaching, and supervision of staff members.</li> <li>Performed end-of-day reports and signed off on net asset valuations.</li> <li>Monitored employee productivity levels on a regular basis to identify areas of improvement.</li> <li>Directed and supervised team of 15 employees in daily operations.</li> <li>Monitored employee productivity to provide constructive feedback and coaching.</li> <li>Identified opportunities for process improvements, leading to cost reductions and increased productivity.</li> <li>Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.</li> </ul> at CIBC Mellon Global Securities Inc<ul> <li>Assigned and reviewed daily net asset value calculations performed by Senior Fund Accountant.</li> <li>Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.</li> <li>Tracked progress on projects and provided timely feedback to staff members.</li> <li>Participated in recruitment efforts by interviewing prospective candidates for open positions.</li> <li>Ensured timely and accurate responses to client inquiries, managing quality of deliverables.</li> <li>Created staff allocation plans based on activity SLAs, assisting with internal and external queries.</li> <li>Facilitated successful completion of new client onboarding and fund launches.</li> <li>Reviewed administrative and accounting procedures, recommending solutions for efficient NAV production.</li> <li>Provided leadership through training, coaching, and supervision of staff members.</li> <li>Performed end-of-day reports and signed off on net asset valuations.</li> <li>Monitored employee productivity levels on a regular basis to identify areas of improvement.</li> <li>Directed and supervised team of 15 employees in daily operations.</li> <li>Monitored employee productivity to provide constructive feedback and coaching.</li> <li>Identified opportunities for process improvements, leading to cost reductions and increased productivity.</li> <li>Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.</li> </ul> at CIBC Mellon Global Securities Inc