Amber Kimmel
West Chester,OH
Overview
2
2
years of professional experience
Work History
Front Desk Assistant
Marcum Hotel And Conference Center
10.2023 - Current
- Enhances guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
- Streamlines check-in and check-out processes for improved efficiency and customer experience.
- Maintains a professional and welcoming front desk area, setting a positive first impression for guests.
- Contributes to increased revenue by promoting hotel amenities, upselling available rooms, and offering personalized recommendations.
Student Assistant
Miami University Housing & Dining
10.2021 - Current
- Eases food preparation process by assisting cooks with ingredient preparation and assembly of dishes while adhering to food safety regulations and guidelines.
- Ensures guest satisfaction with attentive service, addressing concerns or special requests as needed.
- Improves team morale with proactive communication skills and Unites staff members to maintain optimal teamwork during high-volume shifts to provide seamless service delivery.
Beauty Advisor
Ulta Beauty Inc.
05.2022 - 08.2022
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products and promptly addressing all inquiries.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Performed store duties necessary to prepare for the workday as well as close down and carried out customer transactions.
- Advanced inventory management by maintaining facility storage space was well-organized and products were accurately labeled.
Education
Bachelor of Arts - East Asian Languages
Miami University
Oxford, OH05.2025
College Credit Plus -
Cedarville University
Cedarville, OH05.2021
Skills
- Guest Services
- Correspondence Management
- Inventory Control Procedures
- Loss Prevention
- Food Safety Knowledge
- Excellent communication
Accomplishments
Named to Miami University Dean's List four semesters
Extracurricular Activities
- Provides tutoring in the Japanese language to undergraduate students, helping to increase their language proficiency and raise their grades
- Volunteered in the annual Asian Culture Festival run by student-led Asian American Association with an aim to facilitate community education on foreign cultures and increase awareness on current political and social issues
- Worked with student organization Love You Like A Sister (LYLAS) alongside local nonprofit group Women’s Health Period to package feminine health supplies to be distributed in schools
Timeline
Front Desk Assistant
Marcum Hotel And Conference Center
10.2023 - Current
Beauty Advisor
Ulta Beauty Inc.
05.2022 - 08.2022
Student Assistant
Miami University Housing & Dining
10.2021 - Current
Bachelor of Arts - East Asian Languages
Miami University
College Credit Plus -
Cedarville University