Amber King
Summary
A dynamic and reliable professional with a proven track record at Unity Point Health Methodist, where I enhanced patient satisfaction through compassionate care. Demonstrates exceptional customer service and multitasking abilities, adept at handling sensitive information and managing multiple tasks efficiently. Brings a strong work ethic and positive personality to every role, aiming for excellence in team collaboration and guest engagement.
Overview
10
10
years of professional experience
Work History
Server
Olive Garden, Village Inn
09.2020 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
CNA
Unity Point Health Methodist
08.2016 - 02.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- I also worked part time as well as the unit clerk for the orthopedic floor
Office Assistant
Housby Mack
01.2012 - 03.2016
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
High School Diploma -
North High School
Des Moines, IA01-2008
Skills
- Consistent Professional Commitment
- Exceptional customer service
- Financial Transaction Processing
- Client Engagement
- Team player
- Proficient in Task Prioritization
- Available for On-Demand Scheduling
- Consistently Dependable
- Positive Attitude
- Effective Oral Communication
- Skilled in Task Management
Timeline
Server
Olive Garden, Village Inn
09.2020 - 01.2022
CNA
Unity Point Health Methodist
08.2016 - 02.2019
Office Assistant
Housby Mack
01.2012 - 03.2016
High School Diploma -
North High School
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