Amber Kirkpatrick

• Build tenders as we receive them via email.
• Utilize TMS to schedule shipping and receiving appointments.
• Receive the Bill of Lading and input it into system called PING
• Request POD's and input in order to invoice for loads once delivery is completed.
• Coordinate with trucking companies dispatchers and drivers as well as shippers/receivers to ensure carriers are docked and loaded/offloaded in a timely manner.
• Communicates closely with shippers to ensure that inventory is ready to be shipped before loads are scheduled while also monitoring the receivers inventory to ensure that warehouses are stocked in order for production to continue.
• Review Tenders, BOL and POD for accuracy to ensure correct product is being moved from each location.
• Point of contact for any discrepancies during transit.

• Hauled materials for road construction, large industrial use, construction and agriculture.
• Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
• Maintained truck logs or time recordings as required by state and company policies and regulations.
• Weighed in and out at scales for load ticketing and legal weight compliance.
• Operated with safety and skill to avoid accidents and delays.
• Collaborated with project managers to ensure timely delivery of required materials for various construction tasks.

- ERS DISPATCHER

• Dispatched emergency road service to semi when they had breakdowns.
• Communicated with service crews, drivers and dispatchers to set up service appointments.

- Supervisor of Operations

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
• Maintained updated and detailed records of calls in physical and electronic database.
• Tracked delivery progress to identify possible delays and provide real-time updates to customers.
• Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
• Processed invoices and payments for dispatched orders to provide proof of transaction.