Amber Laliberte
Tulsa
Summary
Dedicated Fresh Foods Clerk with a strong focus on customer service and food safety compliance. Proven ability to enhance customer satisfaction while maintaining optimal cleanliness and organization in the fresh food department.
Overview
11
11
years of professional experience
Work History
Fresh Foods Clerk
WinCo Foods
Tulsa, OK
04.2024 - Current
- Ensured freshness and quality of produce through regular inspection and inventory management.
- Assisted customers with product selections, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of fresh food department, adhering to safety regulations and standards.
- Collaborated with team members to optimize stock levels and minimize waste effectively.
- Implemented efficient restocking procedures, improving product availability and reducing downtime.
- Trained new staff on best practices for handling perishables and customer service techniques.
- Monitored expiration dates consistently, ensuring compliance with health guidelines for food safety.
- Enhanced customer satisfaction by providing prompt and attentive service in the fresh foods department.
- Trained new employees on department procedures, policies, and best practices, fostering a positive workplace culture.
- Maintained a clean and organized work environment, ensuring optimal product presentation and efficient inventory management.
- Completed tasks efficiently while adhering to strict company guidelines for food handling and safety standards.
- Increased customer loyalty with personalized service, assisting shoppers in locating items and answering questions about product origin, nutritional value, or preparation methods.
- Provided excellent customer service by quickly attending to inquiries regarding product availability or special requests for specific items not currently in stock.
- Assisted customers with product selection, offering knowledgeable recommendations for meal planning and preparation.
- Prepared attractive displays of fresh produce, meats, and other products to entice customers and promote sales.
- Used knives, hand-held peelers and choppers to cut, trim and wrap produce for individual sale.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Crew Member
Wendy's
Tulsa, OK
07.2022 - 03.2024
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment efficiently, adhering to safety and hygiene standards.
- Assisted in maintaining inventory levels and restocking supplies as needed to meet demand.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Executed cash handling procedures accurately, managing transactions and balancing registers at shift end.
- Trained new crew members on operational procedures and customer service best practices for seamless integration.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member
Arby's
Tulsa, OK
07.2015 - 03.2021
- Provided excellent customer service by promptly addressing inquiries and resolving issues.
- Operated kitchen equipment efficiently to prepare food items according to Arby's standards.
- Maintained cleanliness of work area, ensuring compliance with health and safety regulations.
- Assisted team members during peak hours to optimize workflow and enhance service speed.
- Collaborated with coworkers to fulfill orders accurately and maintain inventory levels.
- Adapted quickly to changing menu items and promotional offerings, enhancing customer engagement.
- Followed established procedures for food safety, minimizing risks of contamination or waste.
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Charles Page High School
Sand Springs, OKSkills
- Organizational growth
- Maintaining cleanliness
- Shelf organization
- Quality control monitoring
- Cash handling proficiency
- Food safety compliance
- Stock replenishment
- Interpersonal relations
- Product knowledge expertise
- Produce handling
- Meat and seafood preparation
- Basic math
- Cash handling experience
- Positive attitude
- Teamwork and collaboration
- Customer service
- Team player
- Problem-solving
- Time management
- Listening skills
- Problem-solving abilities
- Reliability
- Customer satisfaction
- Guest service
- Food safety
- Customer engagement
- Dependable and cooperative
- Food preparation
Timeline
Fresh Foods Clerk
WinCo Foods
04.2024 - Current
Crew Member
Wendy's
07.2022 - 03.2024
Crew Member
Arby's
07.2015 - 03.2021
High School Diploma -
Charles Page High School