Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Lamb

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

13
13
years of professional experience

Work History

BSN, RN CARE MANAGER

Mosaic Health
06.2017 - Current

Nurse Lead, 3/1/2024:

  • Enhanced patient care by implementing evidence-based nursing practices and protocols.
  • Streamlined workflow for increased efficiency by optimizing scheduling and delegating tasks to the appropriate staff members.
  • Increased employee retention rates by creating a supportive work environment that valued teamwork, open communication and job satisfaction levels.
  • Managed budgets and resources, consistently meeting financial goals while maintaining high-quality patient care standards.

BSN, RN Care Manager

  • Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
  • Enhanced patient care by developing and implementing individualized care plans.
  • Improved patient satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
  • Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
  • Past experience includes opioid treatment program care manager


Triage nurse

  • assess symptoms, offer patient education and advice related to situation, medications, follow-up appointments and symptoms indicating emergency care, advise at home care remedies/treatment
  • Enhanced patient satisfaction by efficiently prioritizing and addressing urgent medical concerns in a timely manner.
  • Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.

RN Nursing Supervisor

Sitrin Health Care Center
09.2019 - Current
  • Provide direct supervision, ongoing staff development and continued education to employees
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors
  • Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches. Review of labs, medications, x rays
  • Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
  • Anticipated potential problems that may occur on shift and set shift priorities accordingly
  • Completed patient care requirements by scheduling and assigning nursing and staff
  • Coordinated and implemented in-service educational programs focusing on safety and adherence to protocols.
  • Delivered medications via oral, IV, PICC, IM.
  • Implemented intervention, including medications, catheter insertion, IV insertion
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale


LPN- Charge Nurse

Sitrin Health Care Center
08.2011 - 06.2017
  • Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
  • Streamlined medication administration processes for improved accuracy, reducing medication errors and ensuring patient safety.
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Administered controlled narcotics, inserted IVs, and performed catheterizations.
  • Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
  • Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
  • Addressed any concerns or questions posed by patients or family members promptly to maintain confidence in their care plan.

Certified Nurses Aide

Sitrin Health Care Center
07.2011 - 06.2013
  • Answered call lights and supported patients comfort and safety.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.

Clinical Instructor

BOCES LPN Program
11.2021 - 12.2023
  • Enhanced patient care by providing clinical instruction for nursing students in various healthcare settings.
  • Improved student performance with regular assessments and feedback on their clinical skills and knowledge.
  • Developed comprehensive lesson plans to cover essential clinical skills, techniques, and procedures.
  • Maintained a supportive learning environment, addressing individual student needs and concerns throughout the course.
  • Facilitated communication between students and clinical preceptors to address any concerns or issues that arose during rotations.
  • Fostered a culture of safety within the learning environment by emphasizing proper use of equipment, infection control measures, and patient privacy guidelines.

Education

Bachelor of Science - BSN

Capella University
Minneapolis, MN
06.2023

Associate of Applied Science - Nursing

St. Elizabeth's College of Nursing
Utica, NY
2019

General Studies, pre-requisites for nursing -

Herkimer County College
Herkimer, NY
2015

Skills

  • Leadership
  • Team Work & Collaboration
  • Conflict resolution, effective communication
  • Creativity
  • Healthcare software
  • Adaptability
  • Compassionate
  • Critical thinking
  • Time Management
  • Positive behavior modeling
  • Quality Improvement
  • Health Promotion

Timeline

Clinical Instructor

BOCES LPN Program
11.2021 - 12.2023

RN Nursing Supervisor

Sitrin Health Care Center
09.2019 - Current

BSN, RN CARE MANAGER

Mosaic Health
06.2017 - Current

LPN- Charge Nurse

Sitrin Health Care Center
08.2011 - 06.2017

Certified Nurses Aide

Sitrin Health Care Center
07.2011 - 06.2013

Bachelor of Science - BSN

Capella University

Associate of Applied Science - Nursing

St. Elizabeth's College of Nursing

General Studies, pre-requisites for nursing -

Herkimer County College
Amber Lamb