Amber Lee
Aransas Pass,TX
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring years of relevant work experience to your team. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
13
13
years of professional experience
Work History
Florist
H-E-B
10.2017 - Current
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Prepared potted plants and bouquets based on customer requirements.
- Utilized floral design techniques to craft unique floral arrangements.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Gas Station Attendant
H-E-B
10.2017 - Current
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Pumped gas for guests and took payments.
Pharmacy Care Representative
H-E-B
10.2011 - Current
- Fostered customer loyalty by consistently delivering excellent service with compassion, empathy, and professionalism.
- Assisted in reducing medication errors by conducting thorough medication reconciliation during patient transitions of care.
- Ensured medication accuracy and safety through meticulous prescription verification and dispensing processes.
- Increased operational efficiency through cross-training in various roles within the pharmacy department.
- Maintained the highest level of patient confidentiality by diligently adhering to HIPAA regulations and company privacy policies.
Cashier
H-E-B
10.2011 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Aransas Pass High School
Aransas Pass, TXSkills
- HIPAA Compliance
- Resolving Complaints
- Computer savvy
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Heavy Lifting
- Cleanliness and hygiene
- Self-Motivation and Initiative
Timeline
Florist
H-E-B
10.2017 - Current
Gas Station Attendant
H-E-B
10.2017 - Current
Pharmacy Care Representative
H-E-B
10.2011 - Current
Cashier
H-E-B
10.2011 - Current
High School Diploma -
Aransas Pass High School