Amber Lellos

• Enhanced team productivity by implementing efficient shift scheduling and task delegation.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Responded to and resolved customer questions and concerns.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Scheduled staff shifts to secure adequate coverage and productive workflows.
• Delivered successful training to more than 20 employees during tenure, educating on successful work processes and productivity strategies.

I started with Stitch Fix at the Phoenix, Arizona location in October of 2017 as a Warehouse Associate. I was later promoted to Process Lead in September of 2019, and then to Warehouse Operations Supervisor in November of 2020. In January of 2024, I transferred to the Lithia Springs location.

• Enhanced warehouse efficiency by streamlining processes and implementing new inventory management systems.
• Managed a team of warehouse staff, ensuring proper safety protocols and procedures were followed at all times.
• Collaborated with other departments to improve interdepartmental communication and reduce operational bottlenecks.
• Conducted regular performance evaluations for warehouse staff, providing constructive feedback and implementing professional development plans.
• Mentored new employees in warehouse operations, fostering a supportive learning environment that promoted growth.
• Managed day-to-day operations of the warehouse facility, overseeing receiving, storage, picking, packing, and shipping processes.
• Maintained accurate records of team attendance and documented disciplinary actions.
• Developed and implemented strategies to improve team productivity and efficiency.
• Reduced order processing time by optimizing workflows and training staff on best practices.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Completed timely and accurate daily logs to keep internal reporting accurate.

• Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
• Reduced maintenance costs by routinely inspecting and maintaining cleaning equipment for optimal performance.
• Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
• Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
• Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
• Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
• Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.