Amber Long
Cleveland,OH
Summary
Goal-oriented Human Resources Specialist with Number years of experience in training protocol development and policy implementation. Demonstrated success in budget development and adherence, showcasing strong financial acumen. Skilled in analyzing company needs and devising long-term solutions to meet personnel objectives. Highly organized and dependable candidate, adept at managing multiple priorities with a positive attitude. Proven willingness to take on additional responsibilities to ensure team goals are achieved. Seeking a full-time position that offers professional challenges, utilizing interpersonal skills, excellent time management, and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Resolution Specialist
Walmart Home Office
01.2022 - Current
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
Data Entry Clerk Precious Medals
Beacon Hill
04.2021 - 11.2021
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Universal Banker Teller
Third Federal Savings And Loan
11.2020 - 05.2021
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
Universal Banker Teller
New York Community Bank
04.2019 - 06.2020
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Analyzed root causes of recurring issues to implement preventive measures, reducing the number of future complaints.
- Assisted colleagues in navigating challenging situations by sharing expertise and offering guidance when requested or needed.
- Coordinated with internal departments as needed to gather information on each individual case, facilitating a more accurate and timely response.
Education
Associate Degree - Criminal Justice
Bryant & Stratton College
Cleveland Ohio05.2015
Skills
- Inventory Management
- Advanced Planning
- Contract Review
- Good Telephone Etiquette
- Training and Development
- Active Listening
- Self-Motivated
- Excellent Communication
- PPE Compliance
- Flexible and Adaptable
- Computer Skills
- Microsoft PowerApps
Timeline
Resolution Specialist
Walmart Home Office
01.2022 - Current
Data Entry Clerk Precious Medals
Beacon Hill
04.2021 - 11.2021
Universal Banker Teller
Third Federal Savings And Loan
11.2020 - 05.2021
Universal Banker Teller
New York Community Bank
04.2019 - 06.2020
Associate Degree - Criminal Justice
Bryant & Stratton College
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