Process daily mail and answer phone calls in a professional manner, transferring accordingly
Reconcile daily cash receipts with bank deposits
Process invoices, credit memos, and other documents related to accounts receivable
Manage collections activity including contacting customers regarding past due balances and resolving billing disputes
Prepare monthly statements for customers and sent out reminder notices when necessary
Reduce errors in data entry tasks by implementing a thorough proofreading system before submission.
Enhance customer satisfaction by efficiently opening new accounts and providing exceptional service
Fulfillment Expert
Target
07.2024 - Current
Collaborated with team members to meet daily targets, contributing to overall company success and growth
Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment
Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels
Customer Service Associate/Sales Associate
Sportsman's Warehouse
10.2020 - 08.2023
Provided information about products and services available to customers
Resolved customer inquiries in a timely manner
Demonstrated active listening skills when responding to customer questions and complaints
Handled cash register operations accurately during peak times
Receptionist
Able Chevrolet
02.2018 - 09.2020
Answered phone promptly and directed incoming calls to correct offices
Scheduled appointments for clients, customers, and other visitors
Maintained a neat reception area by organizing materials and tidying up furniture
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Education
Bachelor of Science - Business Finance
California State University - Chico
Chico, CA
05.2025
Associate of Science - Business Administration
Butte College
Oroville, CA
05.2023
Skills
Team Collaboration
Payment Posting
Collections Understanding
Generally Accepted Accounting Principles
SAP
Microsoft 365
Data entry
Customer/Client relations
Timeline
Fulfillment Expert
Target
07.2024 - Current
Office Clerk\
Mission Linen Supply
06.2023 - Current
Customer Service Associate/Sales Associate
Sportsman's Warehouse
10.2020 - 08.2023
Receptionist
Able Chevrolet
02.2018 - 09.2020
Bachelor of Science - Business Finance
California State University - Chico
Associate of Science - Business Administration
Butte College
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