Amber Luiselli
Chico,CA
Overview
7
7
years of professional experience
Work History
Office Clerk\
Mission Linen Supply
06.2023 - Current
- Process daily mail and answer phone calls in a professional manner, transferring accordingly
- Reconcile daily cash receipts with bank deposits
- Process invoices, credit memos, and other documents related to accounts receivable
- Manage collections activity including contacting customers regarding past due balances and resolving billing disputes
- Prepare monthly statements for customers and sent out reminder notices when necessary
- Reduce errors in data entry tasks by implementing a thorough proofreading system before submission.
- Enhance customer satisfaction by efficiently opening new accounts and providing exceptional service
Fulfillment Expert
Target
07.2024 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels
Customer Service Associate/Sales Associate
Sportsman's Warehouse
10.2020 - 08.2023
- Provided information about products and services available to customers
- Resolved customer inquiries in a timely manner
- Demonstrated active listening skills when responding to customer questions and complaints
- Handled cash register operations accurately during peak times
Receptionist
Able Chevrolet
02.2018 - 09.2020
- Answered phone promptly and directed incoming calls to correct offices
- Scheduled appointments for clients, customers, and other visitors
- Maintained a neat reception area by organizing materials and tidying up furniture
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Education
Bachelor of Science - Business Finance
California State University - Chico
Chico, CA05.2025
Associate of Science - Business Administration
Butte College
Oroville, CA05.2023
Skills
- Team Collaboration
- Payment Posting
- Collections Understanding
- Generally Accepted Accounting Principles
- SAP
- Microsoft 365
- Data entry
- Customer/Client relations
Timeline
Fulfillment Expert
Target
07.2024 - Current
Office Clerk\
Mission Linen Supply
06.2023 - Current
Customer Service Associate/Sales Associate
Sportsman's Warehouse
10.2020 - 08.2023
Receptionist
Able Chevrolet
02.2018 - 09.2020
Bachelor of Science - Business Finance
California State University - Chico
Associate of Science - Business Administration
Butte College
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