Amber Macintyre
Kitchener
Summary
A hospitable, presentable and hardworking team leader that is ready for new challenges. Great attention to detail and staying focused on every task. Seeing that everything is done with the highest standards, an outgoing attitude and a polite and professional manner. Always working hard to make sure that all expectations are met in a prompt and efficient method.
Overview
16
16
years of professional experience
Work History
Independent Property Manager
Airbnb
01.2021 - Current
- Handled guest complaints and expedited all maintenance requests
- Maintained accurate and updated websites and printed materials
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Inspected properties regularly to identify deficiencies and schedule repairs
Manager
Boston Pizza
01.2015 - 12.2020
- Recruited and hired qualified candidates to fill open positions
- Greeted and encouraged feedback from customers to implement in-store operational changes
- Assigned tasks and oversaw employees to maintain compliance with food safety procedures and quality control guidelines
- Conducted daily pre-shift and weekly departmental meetings to promote better organization and productivity
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience
- Scheduled and directed staff in daily work assignments to maximize productivity
Data Entry Clerk
Resolve Inc
01.2009 - 04.2015
- Verified and logged deadlines in response to daily inquiries and requests
- Entered data into spreadsheets, documents and databases, maintaining100% accuracy rate
- Identified and corrected data entry errors to prevent duplication across systems
- Transferred written information into databases to maintain consistent, accurate client records and project details
Education
Diploma - Business
Niagara College
Niagara On The Lake, ON05-2023
Diploma - Child And Youth Care
Sheridan College
Brampton, ON05-2011
Skills
- Workforce Management
- Flexible
- Customer service
- Training and mentoring
- Communication
- Conflict resolution
- Friendly, positive attitude
- Multitasking
Websites, Portfolios, Profiles
www.linkedin.com/in/amber-macintyre-248634205
Timeline
Independent Property Manager
Airbnb
01.2021 - Current
Manager
Boston Pizza
01.2015 - 12.2020
Data Entry Clerk
Resolve Inc
01.2009 - 04.2015
Diploma - Business
Niagara College
Diploma - Child And Youth Care
Sheridan College