Amber Maguire
Lexington
Summary
Detail-oriented administrator with proven strengths in workflow optimization, clear communication, and customer engagement. Successfully implemented office procedures that improved efficiency and supported effective recordkeeping.
Overview
6
6
years of professional experience
Work History
Administrator
EverStory Partners
Altamonte Springs, FL
03.2025 - Current
- Coordinated communication between departments to ensure project alignment and efficiency.
- Processed documentation and maintained filing systems to support administrative functions.
- Implemented office procedures that improved workflow consistency and reduced delays.
- Maintained inventory of office supplies, ensuring availability for daily operations.
- Administered updates to internal databases while ensuring accurate maintenance of personnel records for efficient document management.
- Assisted in scheduling appointments and meetings, optimizing calendar management for team members.
Department Manager
Willow Hill Supply
Winchester, KY
11.2021 - 08.2024
- Oversaw daily operations, ensuring efficient workflow and adherence to safety protocols.
- Led team meetings to discuss performance metrics and operational improvements.
- Implemented inventory management systems, enhancing accuracy in stock levels.
- Analyzed sales data to identify trends and inform strategic decisions.
- Developed training programs that improved employee performance and retention rates.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Assistant Team Lead
Set and Service Resources - SaSR
Cary, NC
09.2020 - 11.2021
- Assisted in coordinating team activities to ensure project timelines were met efficiently.
- Streamlined communication between teams to enhance collaboration and information sharing.
- Trained new team members on operational procedures and best practices for seamless integration.
- Conducted regular quality checks to maintain high standards of service delivery and accuracy.
- Ensured compliance with company policies and safety regulations during all operational tasks.
Education
Bachelor of Science - Global Studies
Morehead State University
Morehead, KY05-2021
Skills
- Data entry
- Customer engagement
- Attention to detail
- Recordkeeping and file management
- MS office
- Video Conferencing
- Accounts payable & receivable
- Business Spend Management (BSM)
- Customer Relationship Management (CRM)
- Office management
- Clear oral/written communication
- Scheduling and calendar management
- Workflow optimization
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Timeline
Administrator
EverStory Partners
03.2025 - Current
Department Manager
Willow Hill Supply
11.2021 - 08.2024
Assistant Team Lead
Set and Service Resources - SaSR
09.2020 - 11.2021
Bachelor of Science - Global Studies
Morehead State University